Research Projects

One of CHART's key strategies is to understand training and human resources priorities and trends through current research. Check out our newest study below, the 2009 State of Training and Development in the Hospitality Industry Report. This first-of-its-kind report covers structure of training departments, training time allocations by job function, average training budgets by industry segment, use of outside resources, percent of training budget dollars and time for various positions and content areas, among other benchmarks.

NEW! - 2009 State of Training and Development in the Hospitality Industry Report

Blueprint for Trainer Development: A Customized Competency Model for the Hospitality Industry, White Paper, 2005

Blueprint for Trainer Development: A Customized Competency Model for the Hospitality Industry, Power Point, 2005

2000 CHART Benchmarking Study: Profitability, Retention, Technology and Best Practices in Training

Upcoming Conferences