Upcoming Webinars

Get ready to learn from your desk. CHART offers FREE webinars every other month to provide you with additional resources and solutions to help you make even more of an impact at your job. Using our highest ranked conference speakers, partners and members, you can hear best people practices, solutions and innovations and without leaving your own office. Mark your calendars now for the 2nd Wednesday of every other month at 1 pm EST. Details and log-in information will be posted in advance.

Using Incentives to Reinforce Training!
TJ Schier, SMART Restaurant Group, Which Wich Franchisee
Wednesday, December 6, 2017   1:00 PM EST

Building sales and profits might seem difficult but not if you leverage the power of 'MBA' (Mutually Beneficial for All) thinking. Discover 12 proven incentive contests, reward and recognition tactics to move sales and profits through your front- and back-of-house teams. Think employees don't care about your bottom line? Worry no more!

  • Articulate the impact of a recognition-based management style
  • Identify tactics to increase satisfaction and results so everyone benefits - the employee, the business and the guest
  • Discover a variety of incentive strategies for front of house and back of house team members



Multiunit Leadership 2018: the 10 Best Practices of Above-Restaurant Leaders & Franchisees
Jim Sullivan, CEO, Sullivision.com
Date TBD   1:00 PM EST

Why do some Area Directors, Franchisees and District Managers outperform others doing the exact same work? What do the best Multiunit Leaders do to prioritize their time and activities? How can you identify the GMs who are most likely to be successful at the Multiunit Leadership role? Which foodservice brands have the best training and development programs in place for their Multiunit Leaders? Jim Sullivan conducts annual research each December with over 400 high-performing Multiunit Leaders and will share the answers to these questions along with their best practices in this insightful webinar. The brand new updated and revised 4th Edition of his bestselling book Multiunit Leadership: The 7 Stages of Building Profitable Restaurants Across Multiple Markets has just been published. It’s available at Amazon, Sullivision.com or retailers nationwide.