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Visionary trainers transforming hospitality

A vibrant professional association of hospitality trainers from restaurant, foodservice and lodging companies.

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Hospitality Training Trends & Research

One of CHART's key strategies is to understand training and human resources priorities and trends through research.

2024

Hospitality Training 360 Report

CHART & Opus Training

Part 1: Learning & Development Trends in 2024

To view on full screen, click here. Or, get a PDF version of the report in your email inbox by visiting this page and entering your email where indicated.

Report Overview

More and more hospitality leaders are recognizing the role robust training programs play in improving performance, driving revenue, and ultimately, growing their businesses. CHART (Council of Hospitality and Restaurant Trainers) and Opus Training jointly surveyed over a hundred L&D leaders in hospitality, primarily in multi-unit restaurants.

Part 1 of this report focuses on actionable insights that can help L&D leaders in hospitality advocate for their programs, influence buy-in, and maximize training efficacy. Part 2 will share benchmark data around training hours and budget. Stay tuned.

Have questions, comments, or ideas? We welcome it -- please email feedback@opus.so.

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Past Studies

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