Hospitality Training Magazine
Launched in July of 2019, CHART’s Hospitality Training Magazine captures the spirit of CHART members and their crucial role in developing people and improving performance in the hospitality industry. In an interactive online format that will come out quarterly, the magazine will showcase practical, performance-boosting tips from hospitality trainers, projects that CHART trainers are currently working on, Q&As with previous scholarship winners and interesting people, videos recorded from live conference sessions, training trends, and much more.
A magazine for hospitality trainers – by hospitality trainers. Real voices and personal stories to help you stay connected and informed about what’s happening in the world of hospitality training.
- Anatomy of a Job Benefit: 5 Steps for Flexible Schedules
- How AI Will Change Training, for Better or for Worse
- Case Study: Sonesta's AGM Apprentice Program Upskills a Talented, Certified Staff
- A Heart for Growing and Developing People: Interview with Garrett Friemel
- Worst. Training. Ever.
- 12 Questions to Ask When Your Online Recruiting Efforts Stall
- The ROI of Formalized Purpose and Values
- 14 Hospitality Training Predictions for 2023
View Issue 07 | Spring/Summer 2021
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Turn Pain into Empowerment by Reframing Your Story
- Resilience 3.0: Guidance Toward a Next Generation of Work-centric Initiatives
- Creating a Hospitality Workplace That Supports Mental Wellness
- The New Face of Agility: Q&A with Heather Murray
- The 5 Lessons 2020 Taught Us
- Not Just a Job: Building Career Focus Among Restaurant Professionals
- Hospitlity Needs Trainers More Than Ever - and Trainers Need Their Fundamentals
- Tips & Resources to Help You Welcome Guests Back to Your Property
- How Business Resource Groups Ensure You Have the Best Talent, Service, and Inclusive Culture
- The Landscape Has Changed. Now We Need to Change With It. The Top Ten Ways to be Innovative
- On-the-job Training During a Pandemic
- MIT Training: Streamlined but Not Forgotten
View Issue 04 | Spring/Summer 2020
- Adaptive Learning: A Complement to In-person Hospitality Training in a Blended Learning Environment
- What Now? 4 Ways to Get Ready for Recovery
- E-learning in Your Reimagined Training Strategy
- Drive-thru Training and the Power of Making Real Connections
- The Return on Volunteerism - How Serving Can Fast Track Your Career Growth
- Looking to Reduce Turnover? Start with Manager Training.
- Top 5 Questions to Ask Training Vendors
- Your Brand has a Strategy, Are Your Team Members Part of It?
- Light Bulb & Ah-Ha Moments
- 12 Ways to Create a More Gender Inclusive Workplace
- Using Talent Development to Drive Manager Engagement
- Living, Breathing, and Networking His Amusement Park Dreams
- What are CHART Trainers Working on in 2019
- When Good Isn't Good Enough, You Have to be Different
- Leading your Social Engagement Plan
- Q&A with Previous CHART Scholarship Winner, Michael White