Webinars On Demand

Learn from previous CHART webinars. Our webinars cover a variety of topics related to the hospitality industry and provide you with building blocks to improve your training skill set. Don’t forget to check out our upcoming webinars, to attend and participate in those live events.

Training (the new AI of Operations) -10 Ways to Build Culture, Sales, & Profits

TJ SCHIER, PRESIDENT, SMART RESTAURANT GROUP

February 21, 2024

Training and L&D is always asked to justify expenses and provide ROI while training faster and with less resources…and when things go wrong, it’s a "training problem." Stop the false narrative! Learn from a long-time trainer, franchisee, and operator the key tactics and resources training can provide to any hospitality organization to maximize the impact on the guest, team members, and financial performance of the brand. You’ll walk away with inexpensive, easy-to-implement tools and programs to help your locations build culture, drive sales and profitability, and, most importantly, maximize guest and team member satisfaction.

CHARTing Your Year with Intention: From Annual Aims to Weekly Wins

KELLY MCCUTCHEON, WHATABURGER
RACHEL RICHEL, INSPIRE BRANDS
KATE STITELER, SONESTA HOTELS
KIM EVANS, HOPDODDY

December 6, 2023 

2024 is just around the corner. Get ready to kick start your (and your team’s) year with winning tactics shared by three innovative leaders:

  •     Rachel Richal – Word of the Year (How to set an intention for the year by rallying around a single word)
  •     Kate Stiteler – Big Rocks (Setting quarterly goals as a team to go from strategy to success)
    HANDOUT 1: Big Rocks Doc  |  HANDOUT 2: Big Rocks Weekly Form
  •     Kim Evans – The Weekly Flash (Win the week with intention through this organization system for you and your team)
    HANDOUT: Weekly Flash Report (Excel)

Prepare to leave this session ready to set up your year for success – and all the quarters and weeks in between.

Leveraging LinkedIn- Best Practices to Enhance Your Personal Brand

JESSICA SHOCK, MANAGER OF ENTERPRISE & DIGITAL COMMUNICATIONS AT INSPIRE BRANDS

October 25, 2023 

View + Download Jessica's Slide Deck PDF

Learn how to maximize your LinkedIn profile to establish a visual narrative, curate a news feed, expand your professional network, and ultimately grow your career. Communications expert Jessica Shock will help you stand out on this important social platform, and maximize your online presence. In addition to her digital communications role at Inspire Brands, Jessica currently serves as the National Chair for the Public Relations Society of America (PRSA) New Professionals Executive Committee and co-leads Inspire’s Emerging Leaders Business Resource Group. You'll be able to implement these pro tips immediately to make LinkedIn work for you!

Keeping Consistency & Brand Standards at an All-time High with Slim Chickens

CHRIS PATTERSON, VICE PRESIDENT OF TRAINING & DEVELOPMENT
RACHEL MUNDWILLER, SENIOR MANAGER OF COMMUNICATIONS AND CONTENT DEVELOPMENT
TABITHA HUDSPETH, INSTRUCTIONAL DESIGNER AND CONTENT CREATOR

August 23, 2023

As L&D professionals managing the learnings of multiple teams in (quite often) multiple places, upholding impeccable brand standards is vital and consistency becomes a priority. The Slim Chickens training team has done enough taste testing to know which ingredients in their L&D strategy set their restaurants apart. They support employee and restaurant success through positional training, leveraging different learning styles on different mediums, manage manager operational tasks, and more.

Join us as we sit down with the Training & Development team at Slim Chickens - Rachel Mundwiller, Tabitha Hudspeth, and Chris Patterson - as this powerhouse of a group lets us in on their recipe for success and how they support restaurant location growth and keep store experiences consistent across the board.