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The Latest in Hospitality Training

  • CHART Talks: "Brief Blasts of Brilliance" #22 - Blow them Away with Discrepant Events

    Posted October 5, 2015 in Member Blog

    As a former science teacher, Becky Rice, Training and Development Manager at White Castle, is a believer in incorporating discrepant events to engage and motivate people during training presentations. During her CHART Talks session in New Orleans, Becky shares how you can incorporate these out-of-the-box experiments to illustrate key training messages that attendees will remember. Watch the video from her session as she shares two experiments.... Read More

  • CHART Talks: "Brief Blasts of Brilliance" #21 - Five Stages of Minimum Wage Grief

    Posted October 5, 2015 in Member Blog

    During my CHART Talks at NOLA, I took some creative liberties and related the new minimum wage law for the State of Washington to the five stages of grief: Denial, Anger, Bargaining, Depression,and Acceptance. Watch the video as I illustrate how we adapted to this new law and share some lessons learned.... Read More

  • Ideas in Training

    Posted October 5, 2015 in Member Blog

    Recently, I sat down with Cordell Riley, President of Tortel Training, to discuss some ideas in training. Watch this webinar and learn: Importance of aligning training with business goals How to create training solutions for operational issues How to quantify training results and provide ROI Using incentive programs to reinforce training The role of flashcards and flash animation Impact of technology, specificaly use of QR codes Focus on on-demand training ... Read More

  • CHART Talks: "Brief Blasts of Brilliance" #20 - Stepping Stones

    Posted September 4, 2015 in Member Blog

    For over half of my 60 years, I have had CHART in my life. In New Orleans, I shared how this organization has been the stepping stone in my career and in my personal life. The people of CHART got me to my 50th state and a lot of other places. Because of the relationships built, the CHART family has helped me get over stumbling blocks that have been in my path. Watch my short video and discover how you can also give to and get back from CHART.... Read More

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