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The Latest in Hospitality Training

  • The New Standards for Success in Restaurants - Tips on how to keep ahead of the industry curve

    Posted April 17, 2014 in Member Blog

    What chain restaurants execute daily is just this side of miraculous when you think about it. It’s an enormously complex feat to sell cheeseburgers, pizzas, tacos, burritos, chicken dishes or fish sandwiches with a uniform shape, weight, flavor, temperature, ingredient consistency and safety to tens of millions of different diners with clear-cut expectations, every single day. The training, technology, supply chain and expertise required to accomplish this magic act day in and day out is the...... Read More

  • CHART Talks: "Brief Blasts of Brilliance" #7 - Closing the Leadership Skills Gap

    Posted April 3, 2014 in Member Blog

    At the Miami Conference, I shared (in less than 9 minutes), the important role that the General Manager plays in the success of your organizations.  It\'s critical thus that he/she is given the proper tools and that training is addressed. In our research, we identified specific under-developed competencies which are key in ensuring that the General Manager has the skills needed to be a successful leader.  Take a few minutes and watch my video.... Read More

  • If You Do Not Have a Christine San Juan in Your Life - Get One!

    Posted April 3, 2014 in Member Blog

    At our recent T3 Conference in Colorado Springs, I became the first CHART member to complete all twelve of our training competency workshops.  I was very happy and proud of achieving this professional objective, and I was also very appreciative of the immense amount of time, care, and effort that went into developing the program and creating the incredible content delivered in those sessions. But I have to tell you, the only reason that I was the first person to make it through every one of...... Read More

  • FSR Magazine Names 40 under 40 Rising Stars in the Restaurant Industry

    Posted March 6, 2014 in Member Blog

    I am humbled and honored to be chosen as one of the 40 Under 40 Rising Stars in the Restaurant Industy by FSR Magazine. The entire list/article appears in their March 2014 issue and can be viewed at: Below is what was written about me. Calvin Banks has come a long way from his first foray into the foodservice business as an employee at quick-service chain Taco Bueno. After joining up with Six Flags Entertainment Company for eight years and then jumping...... Read More

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