Develop People. Improve Performance.
The Latest in Hospitality Training
As a longtime CHART member and presenter, I’d like to share my Top Ten Reasons to attend CHART’s T3 Conference in Seattle this February… 10. Be where your colleagues are. Don’t let that brand across the street or that chain down the block get a monopoly on good ideas, new product expertise and thought leadership because they went to T3 Seattle and you didn’t. Go to Seattle and experience first-hand the newest trends and developments in training, development, operations,...... Read More
The new year is just around the corner and many hotel training departments are considering what training programs they are going to offer in 2016. We will look at our companies’ analytical data including revenue, operational performance and guest feedback. A needs analysis will be completed and we will determine what core competencies need to be focused on to create training programs to fill the performance gaps. One training resource you will want to consider is industry certifications....... Read More
You see our enthusiastic caring at our conferences, read our sharing through our blogs posts and Ask My Peers replies, and learn with us at RTFs, but do you know how your board helps CHART grow year round? Throughout our term we work on behalf of our membership with bi-weekly accountability conference calls as well as intense face-to-face meetings on a quarterly basis to set and facilitate our Widely Important Goals (WIGs). Just over a month ago we met for our quarterly meeting in Seattle to not...... Read More
Hospitality trainers come from a variety of backgrounds: Operations expert repositioned into a training role, educator who has made the shift to corporate training, or student of organizational development and learning entering the job market, to name a common few. Whatever skills a trainer has in his or her toolkit when the job begins may be sufficient for the initial role, but will likely not be enough to grow into an effective trainer, learning strategist and strategic business partner in the...... Read More