Develop People. Improve Performance. 


The Latest in Hospitality Training

  • Chicago, IL (May 16,2012) – The Council of Hotel and Restaurant Trainers (CHART) (www.chart.org) will present the 2012 Commitment to People Award to John Grady, President of Ninety Nine Restaurants.  He will be honored at the Commitment to People Awards Gala on Monday evening, July 23, 2012, during CHART’s 84th semi-annual Hospitality Training Conference to be held at the Radisson Blu Aqua Hotel in Chicago, IL.       “Created in 1993, this prestigious...... Read More

  • Patrick Yearout of Ivar\'s Restaurants presented at the National Restaurant Association Show May 5. Read Restaurant Management magazine\'s coverage of the highlights at http://www.rmgtmagazine.com/content/hire-positive-people.... Read More

  • by John Isbell...Hello all - this is my first blog since Lisa Marovec asked me if I was interested in writing a blog for the CHART Webite.  I am not a great technical writer but I do like to have some fun and there may be an occasional sarcastic quip in there as well.  Basically I write like I talk.  If we\'ve spoken and you likey - good deal.  If not - you may want to stop reading because, seriously, I write like I speak in conversation.  In this semi-regular blog we are...... Read More

  • Making Training Relevant by Cheryl Stinchcomb, Learning & Development Consultant Conceptual Training & Design Quoted over 80 years ago and Henry Ford’s advice hasn’t down-shifted.  Henry Ford said, “You must know all there is to know in your particular field and keep on the alert for new knowledge.  The least difference between you and another man may spell his success and your failure.”  Our field is constantly changing with the economy challenges,...... Read More

  • TJ Schier has been a member of CHART since 1994 and spent 25+ years as a training director, consultant, speaker, author, and now as an operator of 14 Which Wich Superior Sandwich restaurants as a franchisee.   He recently released his new book, “S.M.A.R.T. Restaurant Guide to Effective Food Service Operations.” His general session in Austin focused on talking to trainers and support personnel from an operator’s perspective to provide guidance and insight into becoming...... Read More

  • 84th CHART Conference provides forum for restaurant trainers, hotel trainers and human resources professionals to learn, network together and develop best practices Chicago, IL (March 22 2012) – CHART’s semi-annual hospitality training conferences are the premier learning forums for restaurant trainers, hotel trainers and human resource professionals.  Members and guests of the Council of Hotel and Restaurant Trainers (CHART, www.chart.org) will gather at the Radisson Blu Aqua Hotel...... Read More

CHART Videos from Recent Conferences