Inject Fun into Training for Today's Learner
A blended approach to training appeals to today's learner. Here are some simple ways to combine images, humor, and straightforward text to create clear training messages.
Read moreThought leadership from the brightest minds in hospitality training. Subscribe to our Training Flash E-Newsletter to get the latest articles right in your inbox.
A blended approach to training appeals to today's learner. Here are some simple ways to combine images, humor, and straightforward text to create clear training messages.
Read moreWhat are you doing to develop your career outside of the office? Do you want to make personal and professional development a goal in 2020 and beyond? Professional organizations like CHART can make all the difference in providing tools, mentorship and opportunities that can support your growth and help get you to the next level.
Read moreHow can we incorporate more gratitude into our lives? Why make the effort? CHART President Serah Morrissey recommends taking time for gratitude every day. It's a tough habit to form, she admits, but simply noticing the wonderful things happening around you and replacing "have to" with "get to" can be transformative.
Read moreNapa Valley, California is a place of growth. Creativity thrives in the mild climate and abundant sunshine alongside world-class wineries and high-end cuisine. So it is a fitting location for CHART's T3: Training Competencies Conference in February.
Read moreRecently, Google has become a dominant player in the customer-generated review space, outpacing the former front-runners. Read on to understand what that means for hospitality professionals, and how responding to customer reviews on Google can impact your business.
Read moreWhat is the hidden meaning and value of an exclamation mark in written communication? What does it say about the message and/or the sender? Learn more in this engaging CHART Talks video.
Read moreAt our recent Hospitality Training Conference, CHART 98 in Nashville, we welcomed more than 100 First Time Attendees, and invited them to weigh in on a variety of topics. Here are some tips they shared around development of Managers in Training.
Read moreOmotenashi is a selfless approach to serving others that extends beyond pleasantries and the Western concept of "customer service". It is a culture of unobtrusively anticipating the needs of the customer and seeing to their comfort with sincere care and respect.
Read moreAt our recent Hospitality Training Conference, CHART 98 in Nashville, we welcomed more than 100 First Time Attendees, and invited them to weigh in on a variety of topics. Here are some tips they shared to build and maintain company culture.
Read moreHow can we utilize emerging consumer technology to solve problems and enhance user experience in the food service and hospitality industries? Rob Grimes uses insights from the 2019 Consumer Electronics Show to explore potentially game-changing new technology in this fast-paced CHART Talks video.
Read moreAt our recent Hospitality Training Conference, CHART 98 in Nashville, we welcomed more than 100 First Time Attendees, and invited them to weigh in on a variety of topics. Here are some tips they shared on training tools and technology.
Read moreWhen it comes to training—and trainers—people and horses have a lot in common. When considering the principals of effective training, hospitality trainers can learn a lot from a visit to Churchill Downs.
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