Lessons from a New Trainer on the Block
In the ever-evolving world of hospitality, the topics of onboarding and new employee training are often at the forefront, particularly for those of us in charge of the new-hire experience. Rarely do we find ourselves being the new hire, however, as I realized when I recently had my third “first day of work” in 17 years of employment. The trainer was about to become the trainee!
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