Training High 5 eBook

Training High 5 eBook

CHART started an exciting new project in 2013: the creation of a central resource for the most effective training ideas and strategies used by its member companies. This member benefit collection features solutions that have helped deliver training more efficiently, allowed trainers to better achieve their teaching objectives, and improved the overall performance of employees who participate in training programs. CHART members can download the eBook of award-winning ideas for each year in the Trainers Toolbox tab of the Member site.

2022 Training High 5 eBook


View/Download 2022 Training High 5 eBook

To gather these ideas, CHART launched a recognition program called the “Training High-Five.” The CHART Board members review all of the ideas submitted between each year and then rate them based on such criteria as originality, impact, and relevance to other businesses. A representative from each of the companies whose ideas are selected as the “Training High-Five” will be invited up on stage at our summer conference not only to be recognized for their idea, but also to deliver a quick presentation on how it changed their workplaces for the better.

So if you have a training solution that has really worked for you, demonstrate our guiding principles of Learning, Sharing, Growing, and Caring and send it in to CHART for the betterment of everyone in the organization. It doesn’t matter if it’s a simple training game or a complex rollout strategy, as long as it moved the needle in some way back at your company and isn’t proprietary, then we would love to hear about it.

You can submit ideas to Ideas can be submitted by simply sending in an email, including attachments if it will help better illustrate your idea and its impact, or you can Fill in the online High Five Submission Form if that helps you format your submission. All of the ideas submitted will ultimately become part of our collection of strategies for CHART members. The recipients will be contacted by late June each year.

View/Download 2022 Training High eBook


2022 Recipients

Happiness Officers Walk In My Shoes

Submitted by: Nadine Willems-Antersijn, Giannis Group

Three Dots Icebreaker

Submitted by: Winona Bullis, Focus Brands

New Restaurant Openings 2.0

Submitted by: Jason Lechner, Pizza Ranch

Thumbs Up, Thumbs Down

Submitted by: Nancy Manning, Dunkin'

Tango Google Chrome Extension

Submitted by: Monica Sandoval, Arby's


View/Download Past Training High 5 eBooks (members only)

2021 Recipients

An Unexpected Tool for Producing High-quality Training Materials

Submitted by: Lisa Schweickert, US Foods

Mentimeter for Interactive Presentations

Submitted by: Stacy Whitmore, Inspire Brands

Transitioning Manager Training from In-person to Virtual Hybrid

Submitted by: Travis Smith, Best Western Hotels & Resorts

Quick-Service Customerville League

Submitted by: Patrick Yearout, Ivar's and Kidd Valley Restaurants


2020 Recipients

Click! Kits

Submitted by: Brandi Williams & Joy Dyer, Oklahoma City Thunder

Work from Home Webinar Series

Submitted by: Braxton Luzier, Live Nation Entertainment

Menu Launch Gamification

Submitted by: Laura Lidyard, Cracker Barrel Old Country Store

Hospitality for Everyone

Submitted by: Patrick Yearout, Ivar's and Kidd Valley Restaurants

Rapid Prototyping from Live, Instructor-led to Virtual

Submitted by: Travis Smith & Colby Hutchinson, Best Western Hotels & Resorts


2019 Recipients

Crew Trainer Virtual Certification Program

Submitted by: John Aiken, Golden Corral

More than Just a Trainer

Submitted by: Stephanie Ketron and Alex Motes, Westgate Resorts

Suggestive Selling Service Video Contest

Submitted by: Jamie Pearson, Ruby Tuesday

Reimagining Paper-based Prep Cards

Submitted by: Indrani Sen, 99 Restaurants

The Simplicity of a Simpleshow

Submitted by: Felicia White, Church’s Chicken


2018 High Five Recipients

ZOOM Your Way to Learning and Relationships  

Submitted by: Jody Huls, Inspire Brands/Arby's Restaurant Group

Who Lost the Guest

Submitted by: Felicia White, Church's Chicken

Hospitality Storybook: "How do we train hospitality?"

Submitted by: Jason Lechner, Granite City Food & Brewery

The Four Cornerstones of Hospitality

Submitted by: Stewart Wolfe, Chipotle

So You’re Sending a Team Member to Training…

Submitted by: Jim Quinlan, Westgate Resorts


2017 High Five Recipients

This Week in Stand-Up

Submitted by: Calvin Banks, Benchmark Hospitality


Submitted by: Danielle Dally, The Broadmoor

Create the Feeling

Submitted by: Lisa Schweickert, Golden Corral

Connect, Listen, Applaud, Motivate

Submitted by: Patrick Yearout, Ivar’s Restaurants

Build Your Own Jeopardy

Submitted by: Colleen Spahr, Tin Lizzy’s


2016 High Five Recipients

Put the Training Pieces Together

Submitted by Dan Walker, Little Caesars 

Incorporating Piktochart into Your Training Materials

Submitted by Michele Lange, The Habit Burger Grill 

Stand Up Quizzing

Submitted by Patrick Yearout, Ivar’s Restaurants 

Friendly Service Game

Submitted by David Myers, Fazoli’s 

Digital Recipes

Submitted by Konnie Sadler, Culver’s


2015 High Five Recipients

FitBit Fitness: Less Talk … More Do!

Submitted by Mark Boccia, Marriott 

Ensuring Success with Full Cycle Limited Time Only Rollouts

Submitted by Craig Story, Perkins 

Create Budget-Friendly Training Videos Using Simple PowerPoint Trick

Submitted by Crystina Bukrinsky, Mexican Restaurants 

Coaches Corner: Bite Sized Webinars Build Behaviors

Submitted by Joetta Barnes, Perkins 

Training Scorecard: Deeper Dive into Operation Statistics

Submitted by Terri Karolevitz, Caribou Coffee


2014 High Five Recipients

Advertising to your Team Members

Submitted by Gabe Hosler, Rubio’s 

Friendliness Games

Submitted by John Kelley, White Castle 

Suggestive Selling Bingo Card

Submitted by Jason Lyon, Common Man 

Employee Assessment App

Submitted by Danielle West, The Broadmoor 

Line Simulation: Cooking with Foam Blocks

Submitted by Steve Hawter, Dickey’s Barbecue Pit


2013 High Five Recipients


Submitted by Monique Donahue, AHLEI

WOW Deck

Submitted by Chris Patterson, CiCi’s Pizza

Module Trainings for Openings

Submitted by Michael Kacmar, Clyde’s

Just In Time Videos

Submitted by Konnie Sadler, Culver’s

Clock-In Movies

Submitted by Christina Jones, Ignite Restaurant Group and
Steve Baker, Romano’s Macaroni Grill

View/Download Past Training High 5 eBooks (members only)