Visionary trainers transforming hospitality

A vibrant professional association of hospitality trainers from restaurant, foodservice and lodging companies.

Hospitality Training Trends & Research

One of CHART's key strategies is to understand training and human resources priorities and trends through research.

2024

Hospitality Training 360 Report

CHART & Opus Training

Learning and Development Trends Report: What Hospitality Data Shows for 2024

Hospitality L&D 360 Report: Part 2

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Report Overview

More and more hospitality leaders are recognizing the role robust training programs play in improving performance, driving revenue, and ultimately, growing their businesses. CHART (Council of Hospitality and Restaurant Trainers) and Opus Training jointly surveyed over a hundred L&D leaders in hospitality, primarily in multi-unit restaurants.

Part 1 of this report focuses on actionable insights that can help L&D leaders in hospitality advocate for their programs, influence buy-in, and maximize training efficacy. Part 2 shares how businesses are investing in training, both in terms of money and time spent. Let's dive into the top trends for 2024 and beyond. For a full recap of the report, click here.

Have questions, comments, or ideas? We welcome it -- please email feedback@opus.so.

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2019

2019 Trends in Hospitality Training and Development Study (Full Report available to those who completed the survey)
2019 Trends in Hospitality Training and Development Study (Infographic)

2017

2017 Trends in Hospitality Training and Development Study (Full Report available to those who completed the survey)
2017 Trends in Hospitality Training and Development Study (Infographic)