Recommended Resources
Access to trusted and proven solution-providers is a valuable part of CHART. The top-notch, member-recommended companies listed below understand the challenges facing hospitality training professionals, and are ready to help!
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AHLEI — Training for every step of every hospitality career.
Find the perfect hospitality training, education, and professional certification resources for yourself, your staff, or your students. Build your own career training path, or work with an AHLEI sales manager to select the best mix of programs for your school or organization.
Hospitality certification provides recognition of mastery of professional knowledge and skills at every level of your hospitality career. AHLEI provides the study materials and administers the certification process for nearly 30 certification designations trademarked by the American Hotel & Lodging Association (AHLA).
Contact Jennifer Bonilla Email: jbonilla@ahlei.org/ Telephone:407-999-8138
Website Link: ahlei.org
Black Box Intelligence (formerly TDn2K) is the leading data and insights provider of workforce, guest, consumer and financial performance benchmarks for the hospitality industry. The Black Box Intelligence product suite is the industry standard for operators seeking to achieve best-in-class performance results. With the largest and most reliable set of real restaurant data in the marketplace, Black Box Intelligence currently tracks and analyzes more than 300 companies, over 2.8 million employees, over 50,000 restaurant units and $75 billion in annual sales revenue. Black Box Intelligence is also the producer of the Global Best Practices Conference held annually in Dallas.
Contact Information: Email: info@blackboxintelligence.com/ Telephone: 972.364.0490
Website: blackboxintelligence.com
The team at CRS has been helping organizations improve employee retention and engagement for over 20 years. We are passionate about providing creative survey, interview, and training solutions that engage, develop, and retain a motivated workforce. This comes naturally because we practice what we preach with regards to a positive work environment and culture.
Contact: Morreen Rukin Email: mrukin@consultcrs.com /Telephone: 484-798-9829
Website: consultcrs.com
DiscoverLink, Inc. is the pioneer in learning and development technology for the hospitality industry, offering a unique combination of content and technology solutions supported by extensive industry expertise and unparalleled support. Founded in 2002, DiscoverLink has delivered e-learning solutions for more than 400 hospitality brands by partnering with its clients to customize solutions that combine its library of more than 100 hospitality-specific training courses, with custom-developed courses, and a learning management system optimized for the industry.
Contact Information: Cindy Poulos Email: CindyPoulos@discoverlink.com
Website: discoverlink.com
The Easiest Way to Food Safety
Training from eFoodHandlers means you receive state-of-the-art training built for food professionals by food professionals.
Contact Information: Melissa Smith Email: Melissa.Smith@eFoodHandlers.com / Telephone: 503-729-5667
Website: efoodhandlers.com
Take on the world with Gilmore Global. We create custom content delivery solutions and strategies that fit your business. Collaborate with us at for simpler, smarter and transformative ways to move, manage, and market any content, all around the globe.At Gilmore Global, we deliver global reach that’s anchored by your needs.We see ourselves as the sole occupants of a critical market segment — one that serves content owners whose global operation needs are not adequately met by large-scale printers or big technology integrators.Our global content solutions allow us to own this segment because we’re large enough for effective global reach and nimble enough to quickly meet customer needs, be they for print and digital content, e-commerce, or any other distribution infrastructure.
Contact Information: James Notaro Email: notaroj@gilmoreglobal.com /Telephone: 209-844-6857 Jeffry Hughes Email: hughesj@usa.gilmoreglobal.com /Telephone: 949- 275-2440
Website: gilmoreglobal.com
Recruit for the Work and Travel Program and bring diversity to your workplace by hiring a Summer Work and Travel participant. Interested in becoming a Greenheart Exchange international sending partner? As a J-1 visa sponsor designated by the U.S. Department of State, we work with a network of sending partners from around the world. Together, we invite international university students to the U.S. to spend their academic summer break on the Summer Work and Travel program. While engaging in cultural exchange, participants work in seasonal positions in various industries located throughout the U.S. In addition to building invaluable life skills, participants receive the opportunity to immerse themselves in U.S. culture, improve their English, make new friends, and so much more!
Contact Information: Renee Clarke Email: rclarke@greenheartexchange.org
Website: greenheartexchange.org
The International Food and Beverage Technology Association (IFBTA) is the place to network with your peers and leverage ideas to take your business and professional development to the next level. Whether you are an operator, supplier, consultant, member of the press, association representative, educator, or student, the IFBTA is the place where every voice counts and everyone has a seat at the table.
Contact Information: Email: info@ifbta.org 1-(800) 277-2017
Website: ifbta.org
Inkling is a global leader in modern learning solutions that deliver knowledge to users at workspeed. Powerful and easy-to-use, Inkling facilitates real-time, impactful learning – anytime, anywhere and on any device – that helps employees do their jobs better. Leading brands with large, distributed workforces trust Inkling to efficiently and effectively create, distribute and measure effectiveness of learning to drive operational excellence, build high-performance organizations and deliver business results. Inkling has been named a Hot Vendor™ in Learning by Aragon Research, a Training Industry Top 20™ Training Delivery Company, and has earned several Excellence in Technology awards from Brandon Hall Group for unique and emerging learning technology, advancements in mobile learning and content management technology. Founded in 2009, Inkling is based in San Francisco.
Contact Information: Katie Andereck Email: kandereck@inkling.com
Website: inkling.com
At Legacy, we know that the best events are more than talking heads. Communicating a message is vital, but creating a memorable experience both solidifies your message and keeps people coming back. We leverage the newest and best event technologies to create immersive, participatory experiences for your attendees. You only get one first impression… We want to make sure that it is the best possible first impression. Legacy Event Productions uses only the finest quality audio and lighting components to insure that your message is as clear as possible. We carry and implement the gold standard of audio equipment because we understand that your biggest priority is to be heard and understood. We supply brands that represent the industry standard: Shure, Mackie, QSC, JBL, Yamaha, and many more.
Contact Information: Todd Horchner Email: Todd@legacyeventproductions.com /Telephone: 972-813-9750
Website: legacyeventproductions.com
Building Culturally Intelligent Brands & Leaders
The Mission of MFHA is to bring the economic benefits of diversity and inclusion to the food and hospitality industry by building bridges and delivering solutions. MFHA commits to delivering more connections and opportunities to build its Members’ Cultural Intelligence to effectively engage multicultural employees, customers, and communities.
Contact Information: Email: info@mfha.net / Telephone: 401.461.6342
Website: mfha.net
Bring Your Content to Life. Enabling the transfer of knowledge to anywhere in the world. One Platform. Four Applications. Your Amazing Content Delivered.
- Mimeo Print: Print What Matters--On-demand, delivered next morning
- Mimeo Print x: Local Print for Global Brands. Centralize your marketing collateral process
- Mimeo Marketplace: Your Branded Content Portal. Empower your audience to order content and materials.
- Mimeo Digital: Secure Digital Content Distribution. Content accessible in any format, on any device.
Website: mimeo.com
Career Advancement
Most successful people start out in the restaurant industry. It’s time they stayed. This industry gives its people the tools to go and take on the world. But what if they didn’t go? When you give people the career path to train and grow, they’ll want to stick around to help your restaurant business grow too. With the flexibility of online delivery and the brevity of “bite-sized” segments, ServSuccess learning is designed for professionals who know late nights and long workweeks all too well. Whether you’re looking to improve food safety, manage risk, change your organization’s culture, or help your staff advance their careers, we have flexible solutions for you. Visit www.servsuccess.com
Contact: Leslie Teague Email: lhuffman@restaurant.org/Telephone: 916-708-2343
Website: servsuccess.com
Food Safety, Risk Management, and Cultural Change
ServSafe is the leader in food safety and risk mitigation with flexible solutions for restaurant managers, food handlers, alcohol servers and anyone who works with food.
ServSafe Workplace provides training to create a positive, safe work environment for everyone, with courses covering sexual harassment and unconscious bias.
Whether you’re looking to improve food safety, manage risk, change your organization’s culture, or help your staff advance their careers, we have flexible solutions for you.
Contact: Contact: Leslie Teague Email: lhuffman@restaurant.org/Telephone: 916-708-2343
Website: servsafe.com
Engage your workforce. What we do: Build sustainable profits through a fully engaged workforce.
Contact Information: Joleen Goronkin Email: joleen@ppstrat.com/ Telephone: (612)-963-5057 Curt Archambault Email: curt@ppstrat.com Telephone: (253)-740-0134
Website: ppstrat.com
Schoox offers an intuitive, social and mobile interface that learners love. Our platform is perfect for hard-to-engage workers of any age, including Millennials. We believe training should be about results and we challenge the Learning Management System (LMS) status quo. While common LMSs have been built to manage the learning process in Schoox we put the employee at the center and help them learn and lead business growth.
Contact Information: Matthew Brown Email matthew@schoox.com /Telephone: 972-603-8074
Website: schoox.com
Simplify the print ordering process. Whether you need digital printing or offset printing, the experts at The Print Authority will find the right way to get your job done so it is affordable and looks fantastic! We have three decades of experience printing flyers, posters, brochures, business cards, training and marketing materials and much more. We also excel at designing outstanding portals for multiple location companies to order print and print related materials online. Our experts will make your company or organization look great in print.
Contact Information: Eric Blumenthal Email: Eric@theprintauthority.com /Telephone: (615) 468-2679
Website: theprintauthority.com
ViaTech is a community where people with good ideas come together to make great ones. For twenty years, we have automated the distribution of learning, compliance and one-to-one marketing communications.Our company is employee-owned and customer-driven. Behind our cutting-edge solutions is a team of the world’s most innovative business technology professionals. Each team member is an owner and business partner. As partners, we think long-term, work together and challenge one another for new ideas.Today, hundreds of the most prestigious global brands rely on ViaTech’s comprehensive suite of software to streamline their content creation and delivery processes. We customize technology to meet specific business needs and create bottom-line value for our customers.
Website: viatech.io
WSET provides best-in-class education and qualifications to inspire and empower the world’s wine, spirits and sake professionals and enthusiasts. It offers a comprehensive suite of qualifications covering wines, spirits and sake from beginner to advanced levels. WSET qualifications are globally recognised as the international standard in wine, spirit and sake knowledge. They are designed for those who are just starting out in their careers, as well as established professionals, and the many enthusiasts who have a passion for wines, spirits or sake. Courses are available in more than 15 languages and over 70 countries.
Contact: americas@wsetglobal.com
Website: wsetglobal.com
Wisetail is a global leader in innovative and intuitive digital learning platforms used by industry-leading organizations to engage and train their workforces. Wisetail’s award-winning platform delivers training and cultural content across all locations and levels, from the C-suite to frontline workers. The fully configurable platform improves communication and consistency, allowing culture to scale alongside operations.
Contact: Kat DeNike Email: kat.denike@wisetail.com
Website: wisetail.com
Changing the way companies communicate and develop employees both onsite and remotely.
Contact: Scott McAninley Email: scottm@worldmanager.com / Telephone: 469-358-5273
Website: worldmanager.com
