April 09, 2020 | 1070 Views


Serah Morrissey, SPHR

Senior Director, People Resources | Schoox

Caring. It is one of CHART’s guiding principles, and has risen to the top of my priority list during these uncertain times. As I write this, over 90% of my hotel team is furloughed, and I know many of you are in the same position. It is hard to find the right words of comfort and assurance. It is NOT hard to care.

At our most recent (virtual) CHART Board meeting, we spent a lot of time discussing how we can best model and employ our core value of CARING. Our hearts were heavy as we listed member after member who had been placed on furlough or laid off, and how that would likely affect whether or not people would renew their CHART memberships. We wanted to remove any barriers to membership when this is the time people could benefit most from the networking and educational opportunities we provide. 

The Membership Access Program was born from love and caring. For those new to CHART, we are offering free membership through May 31, 2020. Current members who are due to renew before July 31, 2020 are able to pay what they can. In less than a week, we have welcomed 88 new members to our CHART family with open arms! In an immediate and impactful way, we put CARING into action and showed up for our industry because it was the right thing to do, and we had the power to make a difference.

We are all in control of how we show up for our families, our companies, and ourselves in times of crisis. Though we cannot control the circumstances around us, we can always choose how we respond. While I admire those who are learning a new language or taking up crochet, I do not want any of us to feel pressure beyond survival and sanity each day. Whether you’re sheltering at home or going to work, please take time each day to check in with yourself. What can you control today? How can you show yourself the grace and compassion you show to others? What new bit of joy can you discover amidst the chaos?

This is really hard stuff, but we can do hard things! It is what we were born to do! We are not in this industry to get rich or live on Easy Street…we do what we do because serving others is in our blood. Your CHART Board is here to serve and support each and every one of you as we navigate this new way of life, and we have never been more grateful for the support you give us in return.

Always remember, we are #BetterTogetherCHART.



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Comments (2)

  1. Dan Toman:
    Apr 09, 2020 at 06:58 PM

    Love our 'community'! This is absolutely a time to support and lift each other up, if there ever was a time for that. This is a great initiative, WELCOME 88 new members!

  2. Serah Morrissey:
    Apr 10, 2020 at 10:52 AM

    Thank you, Dan!