Member Blog

This Black History month, consider the legacy you leave behind. Consider it in every workshop you facilitate, piece of training content you develop, every manager you onboard, and every employee you recognize. The work we do as trainers not only supports better business operations, but better people.

Launching a franchised restaurant is a venture teeming with both vast opportunities and formidable challenges. A critical aspect of these challenges lies in the role of the franchisor in orchestrating an effective and comprehensive training program that takes into account the long-term success of the brand.

Not only is the highly popular, award-winning TV series, "The Bear," riveting, but the character interactions also show us a lot about team dynamics and leadership. Whether you're part of a corporate team, a small business, or a volunteer group, the lessons embedded in "The Bear" are universally applicable and profoundly insightful.

More and more these days, when someone hears about you, the first place they go to check you out is LinkedIn. And when recruiters are searching for that perfect new job candidate, LinkedIn is their go-to source. Here’s how to best utilize LinkedIn for yourself and to build your career.

Managing food costs isn’t about reinventing the wheel. It’s about doing the basics and doing them well. So, here’s a no-nonsense guide on what you need to do to keep that food cost in check and make sure your customers are getting top-notch, safe food on their plates.

Removing the roadblocks from your hiring processes can yield major dividends in applicant conversion and talent acquisition results. Taking the time to carefully confirm your in-person and online applications are accessible, efficiently designed, technically sound, and strategically aligned with your employer brand will set you up for hospitality recruiting success.

Let's imagine a scenario in which the EMPLOYEE gets to evaluate the SUPERVISOR's performance. Here are 10 compelling reasons why an employee might decide NOT to fire their boss.

It has been said that the only constant in life is change. With this in mind, being versatile and prioritizing learning allows us to be agile and adaptable, no matter what future skills or abilities might be required.

Your business no doubt relies on technology to keep operations running smoothly and your customers happy. But as your needs evolve and markets shift, there are times when you may have to reconsider your partnerships and potentially part ways with a vendor. If your hotel or restaurant needs to make this type of change, here are ten steps to ensure a graceful separation.

The names we assign to L&D roles are not mere semantics. They carry weight, meaning, and a promise of what one can expect from a professional. In a sector tasked with advancing both individual and organizational growth, it's time that titles evolve to mirror their impactful contributions. Here are some suggestions for titles that carry weight for the L&D roles of tomorrow.

If you had a day become free on your calendar next week, would you choose to spend it developing someone else or developing yourself? While there isn't necessarily a right answer to this question, how you approach and rationalize it is worth considering and discussing with your colleagues.

CHART's two annual conferences share the same mission – to elevate the art of hospitality training and to empower trainers to shape the future of the industry. But each of these gatherings has its own unique flavor, offering a tantalizing array of experiences. Discover the differences – and similarities – between CHART's winter and summer conferences.