Toni Quist, FMP
Chief People Officer | Perkins & Marie Callender's, LLC
Posted on Mar 30, 2019 | 3198 Views
In January, I once again had the opportunity to attend TDn2K’s Global Best Practices Conference. The timing allowed reflection and alignment for our team’s work in 2019. During the conference, I was invited to a breakfast where Gallup provided invaluable insight into their work within our industry, GM Connect. The Gallup research is very insightful in regards to General Manager (GM) engagement, retention, and links to overall top quartile performance for the industry. My conference notes highlighted these three key aspects of engagement.