Upcoming Hospitality Training Webinars
Get ready to learn from your desk with CHART's hospitality webinars. CHART offers FREE online training webinars every month to provide you with additional resources and solutions to help you make even more of an impact at your job. Our hospitality training webinars feature our highest-ranked conference speakers, partners and members. Learn best practices, solutions and innovations, all without leaving your office. Mark your calendars now for the upcoming webinars. Details and log-in information will be posted in advance.
The ROI of Formalized Purpose and Values
John isbell, VP Learning & Development, Portillo's, inc.
December 8, 2022 2:00 PM EST
Do you have a formal Purpose statement and a set of Values, but nobody uses them? Are you a company that has never formalized your Purpose and/or Values? Do you have them but want to change them? Most importantly, do you wonder if it’s possible for the work you put into your Purpose and Values to bring you a return on your investment? If you answered yes to any of these questions or are just interested in the topic, this is the webinar for you! John Isbell helped his 60+ year old organization formalize their Purpose and Values, and in doing so, helped to galvanize the company even further and launch a successful IPO a little over a year later.
In this webinar you will learn:
- What process Portillo’s went through to develop their Purpose and Values
- How they rolled them out to the field
- How they integrate them today to ensure they continue to be part of the culture and not just another initiative
- What tangible results they credit back to the development and rollout of their Purpose and Values
Compliance Training: From "Checking the Box" to Engaging Learning Experiences
Bob Duprey, Founder, Restaurant Playbooks
Angelina Sabatini, Director of Training & development, ford's garage
January 18, 2023 2:00 pm EST
Compliance training topics can often be dry and boring. And we all know the training is often done to “check the box” for legal requirements.
As training professionals, we want to make compliance training meaningful and relevant to employees. To do that, we must move from employees taking a course to be legally compliant to employees learning and practicing behaviors that support a physically and mentally safe environment for fellow employees and guests.
This interactive session will provide a simple but effective framework for designing and delivering compliance training via engaging and effective eLearning experiences. Attend and identify learning experiences that support your company culture and values, and that your employees will enjoy and practice.
This session will explore:
- Why it’s important to re-think compliance training
- How to shift from compliance to culture and values
- A framework for delivering compliance training that is interesting, relevant, and effective
This session will provide a customizable template that can be used to:
- Create relevant and relatable scenarios
- Increase engagement with reflection activities
- Support learning reinforcement
FUTURE WEBINAR DATES
February 15, 2023 2:00 PM EST
March 22, 2023 2:00 PM EST
April 12, 2023 2:00 PM EST
May 10, 2023 2:00 PM EST
June 7, 2023 2:00 PM EST
July 12, 2023 2:00 PM EST
PAST WEBINAR RECORDINGS
Visit Webinars on Demand to browse our library of past webinars for topics of interest to you.
