Hospitality Management Training
CHART’s hospitality management training focuses on effectively leading a team. The workshops also focus on learning methods to help your employees grow their skill sets within your organization. The hospitality leadership training It helps you determine how employees fit into your company’s overall goals.
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Operational Knowledge Workshop
How does your team fit into the company’s overall organizational structure and strategy?
Operational Knowledge Workshop
Successful managers need to understand how their team relates to others and fits into the company’s overall organizational structure and strategy. Operational excellence can be achieved if the team of operators and trainers work together for a common purpose.
After this session, you will learn the importance of:
- Possessing a clear understanding of the organization’s structure
- Reviewing organizational design to id entify adjustments that may lead to greater effectiveness
- Strong awareness of strategic objectives of the organization
- Identifying and selecting training interventions that address company’s goals and objectives
- Ensuring that training programs are designed with a focus on company’s values / guiding principles
- Distinguishing between training solutions and operational roadblock
This workshop is offered at CHART conferences.
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Project Management Workshop
How can you determine which company projects provide the best ROI?
Project Management Workshop
It is critical that managers oversee projects but determine which ones take higher priority and which ones meet objectives and provide the best ROI.
The workshop will teach you how to:
- Identify corporate development needs based on strategic objectives and goals
- Prioritize training development based on a criteria of projects most likely to positively affect the business
- Review projects based on a return on investment model, approving those that deliver positive value
- Coordinate efforts of developers to ensure that projects address training needs and are developed on time and within budget
- Coordinate workflow of designers / trainers to maximize team's focus on key business objectives
- Frequently review training curriculum to ensure that the right programs are being delivered to address company's changing needs
This workshop is offered at CHART conferences.
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Coaching & Development Workshop
What are the most effective methods for helping your staff develop, grow and improve?
Coaching & Development Workshop
A successful training manager must constantly evaluate and give feedback to their staff as well as set goals and provide opportunities for them to develop, grow and improve.
After this session attendees will:
- Demonstrate an awareness of staff member’s strengths and challenges
- Consistently improves skill set of instructional design team and trainers by offering constructive feedback
- Place a high value on the ongoing development of staff
- Delegate challenging projects and tasks to appropriate team members;
- Lead team through strategic planning process to identify specific goals and objectives for their areas
- Provide the opportunity for team members to develop by encouraging attendance and conferences, supporting additional formal education or cross-training experiences
Attendees will walk away with greater confidence, ownership and the ability to achieve peak performance.
This workshop is offered at CHART conferences.