Board Member, Education - Summer Conference
Director, Franchise Training • Scooter's Coffee
Felicia is a positive, energetic, engaging, and dynamic leader, who is working on defining HER normal, and believes it is important to connect with each individual in order to support their growth and development. The essence of who you are should be felt in every word, image, and experience in training.
Felicia is redefining executive presence by influencing others to be themselves and their best selves. Along with her work at Church’s®, and serving as a volunteer and board member with CHART (Council of Hotel and Restaurant Trainers), Felicia is a member and volunteer with the Women’s Foodservice Forum. She is a sought after subject matter expert in the area of Front Line Leadership Development, and offers consulting to various organizations in building leadership development and mentorship programs.
Felicia holds an Associate’s degree in Culinary Arts, a Bachelor’s degree in Hospitality Administration and Master’s Degree in Business Administration, and is currently enrolled in a Doctor of Education in Adult Learning and Development program at Northwestern State University with an anticipated graduation date of Spring 2025. Felicia was recognized as one of the most influential restaurant executives in the country in The Power List: Reader Picks (2020) by Nation’s Restaurant News, and selected as the winner in the Innovator category in the 2020 Top Women in Restaurant Technology at the Multi-Unit Restaurant Technology Conference.
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