Date posted: 10/23/2020
Name: Rebecca O'Brien
Title: Director of Leadership and Operations Training
Linkedin Profile: http://www.linkedin.com/in/rebecca-o-brien-632333108
Employment type: Full Time or Contract
Area of Expertise: Training Manager
Past Titles: Managing Partner, Regional Training Manager, Training Consultant, Manager of Training, Director of Leadership and Operations Training
Past Employers: California Pizza Kitchen, The Counter, Mendocino Farms
Full-Time, Contract, or Both: Available for full-time position or contract/consulting
Location Specific: Los Angeles, CA
Area of Expertise:
- Restaurant Operations
- Onboarding and Talent Development
- Hourly and Management Training Programs and Communication
- Leadership Development
- Guest Relations
- Meeting and Office Event Planning
I believe my tenure at California Pizza Kitchen gave me an excellent set of tools and experience to be successful in the hospitality industry as an operator and training and development expert. I received company recognition during my time at California Pizza Kitchen including: Regional Training Manager of the Year, Certified Training Store of the Year, and Operator of the Year.
Most recently, I have successfully applied that knowledge and passion to create the management onboarding and training program for Mendocino Farms. I worked with the VP of Training to develop all training materials, communication, and SOPs for our managers, trainers, and hourly team members. I supported the People Department and Regional Directors with manager recruiting and hiring when necessary. I also led the committee for all holiday events, created and ran developmental workshops and meetings, and spearheaded company culture at the office.
I would excel with any brand that needs strong team or management training, guest relations, management recruiting, or ops-focused needs. I am passionate, dedicated, eager to learn, and always seem to become the “cheerleader” and “ambassador of culture” for any brand I work for.