How Working Remotely Can Work for You

April 29, 2020 | 2118 Views

How Working Remotely Can Work for You

Nick J. Howe

Chief Learning Officer | Area9 Lyceum

This blog is published in partnership with CHART's Silver Partner Gilmore Global.


Adaptive Learning Course

For trainers in the hospitality industry, remote work may seem anathema to everything they do. Because of the pandemic and the need for social distancing, the inability to train in person suddenly upends the traditional model (let alone the fallout on the hospitality industry in general).

Such challenges, though, do bring opportunities to experiment on how remote work can work for you. Some trainers have been able to leverage technology—from videoconferencing to virtual reality—to continue training and coaching.

Rethinking one’s approach, however, can trigger other challenges that go beyond a reliable and secure internet connection and becoming more familiar with using Skype, Zoom, or other platforms. There are also social and emotional issues that, if not addressed, can undermine how effectively hospitality trainers can adapt to this brave new world.

Our free adaptive learning course, “How to Successfully Work from Home,” offers unique advice and practical tips from Area9 professionals and others who have made working from home their norm for many years. Our goal for hospitality trainers is to show how they can leverage technology to foster and support collaboration. When working remotely, a computer screen can feel more like a barrier than a portal into a meaningful connection. But it doesn’t have to be that way.

Best practices in remote working, highlighted in the course, include:

Area9 Rhapsode


As an added bonus, the How to Successfully Work from Home course provides a hands-on introduction to computer-based advanced adaptive learning. This mode of instruction is getting increased attention as part of corporate training in many industries. Adaptive learning combines the scalability of an e-learning platform with personalization that replicates working with a tutor. Adaptive learning platforms can meet learners where they are, which is key in making remote learning more impactful.

For hospitality trainers, experiencing adaptive learning first-hand may help them see the potential of this tool in their toolkit going forward. When people gain a baseline of knowledge by learning on their own via adaptive learning, that can make in-person training even more successful and engaging.

Nick J. Howe is the chief learning officer of Area9 Lyceum, the learning company of Danish-owned Area9 Group. Area9 Lyceum, which has developed the world’s most advanced computer-based adaptive learning platform, is supporting professionals everywhere in becoming more adept at remote working. Area9 Lyceum has launched its fourth generation adaptive and personalized learning platform, Area9 Rhapsode™.

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