Webinars On Demand

Learn from previous CHART webinars. Our webinars cover a variety of topics related to the hospitality industry and provide you with building blocks to improve your training skill set. Don’t forget to check out our upcoming webinars, to attend and participate in those live events.

Transitioning Training Content to Online Platforms

Jesse Boehm, Instructional Design Manager, Pizza Ranch
Jen Belk White, VP of Human Resources, Premier Parking
Monique Donahue, Director of ELearning, Hilton Grand Vacations

May 27, 2020

Resources PDF

Does the current state of the industry have you scrambling to move your training content online? Join us as we walk through a couple of key steps and ‘best in class’ tools to help you start moving your content online.

During the webinar we will walk you through the following steps:
-Determining Content Substance
-Determining Content Structure

We will also discuss ‘best in class’ tools for eLearning, Virtual Instructor Lead Training, animations, and more. We will also provide some resources you can use as you get started.

Time to Reboot: Training's Growing Role in Hospitality Business Success

Kathleen Wood, Founder, Kathleen wood & Partners

May 13, 2020

Training is THE essential ingredient for rebooting business success in our COVID-19 marketplace. Business history has shown us time and time again that when economies are challenged, one of the first cuts made to the budget is training. However, today's reality is clearly showing that training has never been more important than right now. This is every trainer's opportunity to contribute, impact, and shift their company's ability to be safe and successful.

In this webinar, Kathleen Wood is going to share insightful and practical strategies trainers can employ to move their company's success forward. 

You will learn:

  • Hospitality Training Leaders’ Opportunities: how to make a positive impact in a crisis
  • One Standard for Success: how to utilize the equation of Crew Safety, Customer Safety, and Business Stability
  • Reboot Checklist: what you need for Crew, Customers, Operations, and Facilities

 

From "Now What?" to "Why Not?" Assessing Yourself - Assessing the Future

Jason Lyon, President & C.O.O., Flatbread Company
Kristie Edmunds, Managing Partner, Flatbread Company
Morreen Rukin, President/Founder Creative Restaurant Solutions/Combined Resource Solutions, Inc
Brenda K. Reynolds, Founder BKR Consulting LLC         

April 22, 2020
Boston, MA Virtual RTF

  • Do things feel more foggy than crystal clear these days?
  • Do you wish you had a crystal ball to help you see what the future holds?
  • Are you curious how to leverage this unexpected pause?
  • Are you wondering how you and your organization can come through this crisis stronger, more efficient, and ready to tackle the new norm?

Perhaps you’re feeling alone in managing your anxiety and uncertainty. But you aren’t! We’re all living in uncertain times. Life as we know it has instantly changed with a virus--but that same virus has unwittingly given us the gift of time. Time to assess…assess ourselves, our situations, our organizations, and even our industries and how we operate.

      

The Top 10 Ways To Be Innovative

Gretta Brooks, CEO, salesboost
Andrea Christopherson, chief Innovation & Engagement officer, Salesboost

April 15, 2020

PDF Resources:

As we prepare for the rebound as a result of the COVID-19 crisis, relevancy will be the new differentiator that will create competitive value, long-term organization profitability, growth opportunities and ultimately, sustainable career success. With the rapid development of technology and the drastic changes of business today, staying relevant is a challenge that we all must take on to be innovative.

Whether you need to learn a new skill, reskill or upskill, flexibility and change are vital to ensure a continual and consistent approach to innovation. The time is now to learn actionable ways to be innovative, bring your best self, stay relevant and increase your position as an industry thought leader.

As a result of this interactive webinar, you will understand how to apply the Top Ten Ways to Be Innovative for your benefit both personally and professionally, as well as receive an Innovation Resource Guide and Innovation Assessment Workbook to use to continue to cultivate and grow your personal brand.