Webinars On Demand

Learn from previous CHART webinars. Our webinars cover a variety of topics related to the hospitality industry and provide you with building blocks to improve your training skill set. Don’t forget to check out our upcoming webinars, to attend and participate in those live events.

2020: Foresight, Not Hindsight

Josh Davies, CEO, The Center for Work Ethic Development

December 9, 2020

2020 has accelerated systemic shifts in the workforce, educational system, and in society. The growth of new technology will only cause further disruption – gaining speed and causing a massive decoupling by the year 2030. The challenges of this year have given us insight on the coming changes, and we have a decade to work with to get prepared. Now is the time to develop an inclusive workforce with the skills needed today and into the future.

In this webinar, uncover the leadership skills that will make you relevant today and in the future. Learn how to develop the seven skills that will make leaders more effective today and invaluable in the future:

  • Removing repetitive reiterations
  • Building empathy
  • Embracing micro-learning
  • Developing creativity
  • Evolving entrepreneurship
  • Quantifying skill-based learning
  • Practicing authenticity

Little Caesars Delivers Fast and Fresh “Digital! Digital!” Employee Training During the Pandemic

David Boddington , National Director of Training and Development at Little Caesar Enterprise, Inc.
Jeff Carr, CEO at Inkling

November 11, 2020

Known for its Hot-N-Ready and “Pizza! Pizza!” motto, Little Caesars is the third-largest pizza chain in the U.S. and operates international franchises in five regions. Like every organization in 2020, Little Caesars faced a fresh batch of challenges with COVID-19, including the ongoing need to shift operations and retrain employees with speed. Not only did Little Caesars coordinate with external delivery partners like DoorDash, but the pizza chain also distributed new and updated training to employees on a regular cadence around procedures, health regulations, and contactless delivery at its stores.

Join David Boddington, National Director of Training and Development at Little Caesar Enterprises, Inc, and Jeff Carr, CEO at Inkling, to learn how Little Caesars:

  • Leveraged Inkling to bring just-in-time training and knowledge to global employees in a single digital location
  • Navigated the new COVID-19 business environment with speed and agility
  • Learned valuable lessons around implementation, strategic rollouts, content creation, and best practices
  • Developed a vision for the future of learning with Inkling

Supporting Your Employees as You Navigate Change

Orvil Ownby - Network & Infrastructure Manager, copper cellar
Bart Fricks - COO, copper cellar
Lana Dalton - Marketing Specialist, Wisetail

October 28, 2020

This year has been nothing less than a seismic event for the hospitality industry, as the pandemic deeply impacted restaurants and lodging businesses across the nation. Now that businesses are reopening and managers are bringing employees back into the fold, one challenge many L&D pros must face is this: How to continue to support your employees as you navigate change.

Join these experts to discuss the tactics this team used to help their employees maintain cohesiveness during times of change.

Recharge Your Resume

Jennifer belk white, sphr,shrm-scp
VP of HR at Premier Parking

August 26, 2020

Are you sending out lots of resumes but getting limited responses? Do you apply for jobs that you would be perfect for, but hear nothing from the recruiter? Your resume may be getting in your way.  In this session we will provide guidance on the key areas you need to focus on to improve your resume, as well as a few tips on what not to do!