Webinars On Demand

Learn from previous CHART webinars. Our webinars cover a variety of topics related to the hospitality industry and provide you with building blocks to improve your training skill set. Don’t forget to check out our upcoming webinars, to attend and participate in those live events.

Make Time for Success

Melanie Johnson, Manager of Training and Program Development, Rubios Restaurants

February 8, 2017

There is just never enough time! The "Make Time for Success" webinar approaches the topic of time management in a fun, realistic and empowering way. You will leave this presentation with actionable tactics that you can implement right away to help you reach your personal and professional goals.






Culture Love: Why Being the Restaurant of Choice Means Putting Culture First

Mary Kay Hyde, Vice President of Marketing, HotSchedules
Tom Frank, Owner, Round World Manager

October 12, 2016

In order for your customers to love your restaurant, you have to have employees that love working for you.
Join this session to hear from culture engineer, Tom Frank, who will share his insights and suggestions for ways to motivate managers and team members to be ambassadors for your brand and culture.









LMS Guide for Millennials, by Millennials

Peter (PK) Kirwan, Director of Marketing, Wisetail LMS
Juniper Emnet, Developer & Millennial, Wisetail LMS

August 10, 2016

A guide to engage with Millennials in your LMS from the perspective of a Millennial. Since they've become the largest share of the American workforce, exactly how to connect with Millennials via online learning has been a piping hot topic for eLearning experts, L&D professionals, and hospitality trainers - most of whom are not Millennials themselves. The ideas in this presentation answer this question, "I'm a Millennial, do you want to know how to reach me with your LMS?"

Within the hospitality industry the need to understand this younger segment is even more important and we will work through five key areas where you can improve your connection to the Millennials in your organization.









Blow Them Away With Discrepant Events!

Becky Rice, White Castle

June 8, 2016

An attention getting, thought-provoking approach to initiate inquiry is through the use of discrepant events. A discrepant event is a demonstration that puzzles the observer, causing him or her to wonder why the event occurs as it did. These situations leave the observer at a loss to explain what has taken place. This propels the observer to become thoroughly engaged and want to learn more. It is from this platform that real learning can now take place. Attend this webinar to learn all about discrepant events and how you can use them to enhance any learning situation!










Building Trust for Solid Team Performance

Curt Archambault, People & Performance Strategies

April 13, 2016

Does your team have integrity? Does your team have good intent? What are the capabilities of your team? Does your team get results you desire? If you find your team lacking in any of these areas, this webinar is the place to begin.

“Solid Team Performance Is Built on Trust”, participants are introduced to 7 Strategies to building trust within their work teams and organizations. Based on the teachings of Patrick Lencioni, in the best-selling business book The Five Dysfunctions of a Team, this webinar will help individuals understand their own responsibility to create and maintain an environment that promotes high trust. Trust is the foundation on which all high-performing teams are built and a high-performing team is the real and ultimate competitive advantage today!

Even if you are not the formal leader of the team or of your department there are things you can do to influence the level of trust in your organization. Building trust starts with you and though it sounds easy, it is hard work and takes focus. Join us for this webinar to get the strategies to build trust that builds high-performing teams.