Webinars On Demand

Learn from previous CHART webinars. Our webinars cover a variety of topics related to the hospitality industry and provide you with building blocks to improve your training skill set. Don’t forget to check out our upcoming webinars, to attend and participate in those live events.

Winning the Talent War with Enlightened Hospitality

Erin Moran, Chief Culture Officer, Union Square Hospitality Group
Peter (PK) Kirwan, Chief Marketing Officer, Wisetail LMS

June 14th, 2017

Hiring talented people is crucial to success in the hospitality industry. But retaining those people is just as important. These challenges are the reality of the modern hospitality workforce, and they make it even more difficult for you to find the future leaders of your organization.

In this webinar, Wisetail partners with Erin Moran, Chief Culture Officer at Union Square Hospitality Group, to answer some of your toughest restaurant questions. What's the Millennial mindset when considering where to start a career? What are the most important factors in accepting a job? How does culture play a role?

We'll answer those questions, and we'll show you how to win the talent war with the Enlightened Hospitality philosophy.




Mobile & Micro Learning: Keeping up with the Modern Workforce

Matthew Brown, Director, Hot Schedules Train

April 12, 2017

The workforce is changing. And the training and development landscape is evolving to keep up. Although traditional classroom and shadowing may never fully go away, long-form training is getting a bite-sized makeover to better serve the millennial workforce. We’ll take a look at how you can build and incorporate micro-learning into your training and development programs, and discuss the benefits that come from this popular learning format.




Make Time for Success

Melanie Johnson, Manager of Training and Program Development, Rubios Restaurants

February 8, 2017

There is just never enough time! The "Make Time for Success" webinar approaches the topic of time management in a fun, realistic and empowering way. You will leave this presentation with actionable tactics that you can implement right away to help you reach your personal and professional goals.






Culture Love: Why Being the Restaurant of Choice Means Putting Culture First

Mary Kay Hyde, Vice President of Marketing, HotSchedules
Tom Frank, Owner, Round World Manager

October 12, 2016

In order for your customers to love your restaurant, you have to have employees that love working for you.
Join this session to hear from culture engineer, Tom Frank, who will share his insights and suggestions for ways to motivate managers and team members to be ambassadors for your brand and culture.









LMS Guide for Millennials, by Millennials

Peter (PK) Kirwan, Director of Marketing, Wisetail LMS
Juniper Emnet, Developer & Millennial, Wisetail LMS

August 10, 2016

A guide to engage with Millennials in your LMS from the perspective of a Millennial. Since they've become the largest share of the American workforce, exactly how to connect with Millennials via online learning has been a piping hot topic for eLearning experts, L&D professionals, and hospitality trainers - most of whom are not Millennials themselves. The ideas in this presentation answer this question, "I'm a Millennial, do you want to know how to reach me with your LMS?"

Within the hospitality industry the need to understand this younger segment is even more important and we will work through five key areas where you can improve your connection to the Millennials in your organization.