Hospitality Training Manager Competencies
CHART’s trainer competencies workshops will provide you with the skills of an effective trainer. Through these train the trainer workshops, you will learn how to develop effective training sessions and well as on-the-go training.
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Presentation Effectiveness Workshop
What behaviors will enhance your ability to prepare and make a quality presentation?
Presentation Effectiveness Workshop
Are your presentations driving the desired results? If not, this workshop will teach you the behaviors that will enhance your ability to prepare and make a quality presentation that will more effectively drive your company's sales and build profits.
This workshop focuses on need to:- Be organized and prepared for training sessions
- Possess a reasonable knowledge of the subject matter
- Connect classroom content to participant's job responsibilities
- Demonstrate a participant-centered approach
- Provide an interactive learning experience that encourages learner involvement
This workshop is offered at CHART conferences.
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Participant Management Workshop
What is a sure sign your training session needs modifications?
Participant Management Workshop
If your participants fall asleep, it's a sure sign your training session needs modifications! Because time is too important to waste on ineffective training; this session will help improve your skills to more effectively manage and facilitate objective-based training sessions.
Learn how to:
- Be aware of different adult learning styles and adapt class to the individual participant's needs
- Engage and motivate individuals
- Utilize group facilitation techniques to maintain a balanced environment (control dominating students, involve reticent learners)
- Convey ideas with poise, confidence, and enthusiasm
- Use presentation tools proficiently in order to avoid disruption in the learning experience
- Engage and motivate your attendees
This workshop is offered at CHART conferences.
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On-the-Job Training Workshop
How do you deliver consistent training in the chaotic on-the-job hospitality environment?
On-the-Job Training Workshop
The vast majority of hospitality training does not take place in a classroom setting or online, and it’s not delivered by a senior training or HR executive. Most training occurs every minute of every day as supervisors, crew trainers, and experienced employees teach company standards and needed skills to new staff members in our hotels and restaurants. But how is this task accomplished consistently and successfully in the sometimes chaotic work environments of hospitality organizations where business demands can be unpredictable and training time, space, and budgets can be limited?
Topics that this workshop will cover include:
- Characteristics of an effective field trainer who can overcome the obstacles of in-the-job training
- Basic principles of adult learning and how they relate to field-based education
- Training tools used in hotels and restaurants, both traditional and emerging
- Efficiently preparing new hires to become productive team members
- OJT for new product rollouts and new store openings
This workshop is offered at CHART conferences.