Nix the Talking Heads for More Engaging Training Videos

August 26, 2015 | 1171 Views

Nix the Talking Heads for More Engaging Training Videos

Mark Boccia

Vice President of Learning and Development | Marriott International

It's OK to admit it. Property managers can't relate to our corporate training videos and often are skeptical of them. "That will not work in my property with my employees," they'll say. And for associates, that skepticism is likely even higher. Training videos tend to not be realistic or particularly effective because they use scripted talking head actors and show only the latest, greatest properties.

We can do better. There are hundreds of cable TV reality shows and other sources of inspiration for the next generation of training videos. Read More.

This blog orginally appeared as an article on page 16 in the August 2015 issue of HotelManagement.net

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