Senior Manager, Learning - Sales

Job Description

Our Global HR team partners with our business leaders to attract, retain, and develop Hilton's most important asset, our Team Members.

What will I be doing?

As the Senior Manager of Learning, Sales, you will consult with business stakeholders and internal colleagues globally to identify learning needs, provide learning recommendations and solutions that align with Hilton’s learning strategy and the Hilton Sales Process, and ensure the successful development and delivery of that strategy.

The Senior Manager, Learning, Sales, will be responsible for the strategic design and architecture of the learning curriculum for hotel and corporate salespeople, including design, development, and curation of training content. You will ensure all learning content is aligned to business goals, is delivered in a consistent, efficient manner, and has measurable outcomes.

In addition, you will be a project liaison between vendors and Sales Leaders. You will serve as the subject matter expert on learning design, delivery methods, and measurement learning programs in partnership with these vendors, while consulting with your clients. Your clients will typically be Hotel and Corporate Sales Enablement leaders and other Commercial Leaders globally, with a primary focus on the Americas region.

More specifically, you will:

  • Lead the design, development, and implementation of learning solutions.
  • Work with colleagues and vendor partners to ensure instructional design and measurement of training/learning efficiency are aligned with business goals.
  • Partner with vendors for content development. This includes building requests for proposals and reviewing vendor options, managing statements of work/non-disclosure agreements/master service agreements, providing feedback to vendor-based responses/edits from partners, and handling timely payment of invoices.
  • Meet regularly with key partners and leadership to ensure a proactive method to progress on key strategic priorities and learning activities.
  • Coordinate logistics of training when required, such as delivery methods for Instructor-Led or VILT, venue sourcing, and booking, providing learning materials, etc.

Job Requirements

What are we looking for?

To fulfill this role successfully, you should demonstrate the following minimum qualifications:

  • Five (5) years of professional experience
  • Two (2) years of consulting and project management experience
  • Experience crafting and delivering presentations
  • Proficiency with Microsoft PowerPoint, Excel, and Word including the ability to understand/build/manipulate presentations, spreadsheets, and documents

It would be useful in this position for you to demonstrate the following capabilities and distinctions:

  • Three (3) years of learning and development experience and/or virtual instructor-led learning experience and learning production
  • On-property or Above Property Sales experience
  • APTD, CPLP/CPTD, or PMP certifications

Additional Details

Date posted: 08/16/2023

Location: McLean, VA preferred (remote will be considered)

Contact: Monique Donahue


Apply Online:

Prefer: online

Company Name: Hilton


What is it like working for Hilton? The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces. We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!  We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of their role, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program (“Wellthy”),  a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $85,000-$120,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company. 

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