Brand Opening Team Manager
Job Description
As a Brand Opening Team Manager at Chicken Salad Chick, you will be our Brand ambassador and must always demonstrate and uphold our culture. In this role, you will oversee a staff of Regional and Corporate Trainers and be responsible for planning, directing and coordinating training for new restaurant openings and for the organization, managers and team members in their respective roles so they can deliver on our promise to Spread Joy, Enrich Lives, and Serve Others.
You will be expected to learn all Brand standards, follow them and inspire others to do the same. The Training & Development Department seeks to continuously improve its methods and materials and your feedback will be essential in achieving this goal.
Duties and Responsibilities
· Interview, onboard and develop Regional and Corporate Trainers; teach training methods and skills to training team
· Prepare training team members’ schedules; assign and follow up on training projects to complete them on time
· Conduct performance reviews for training team members; create and implement team and individual development plans to prepare training team members for leadership roles
· Establish open lines of communication with franchise owners and managers to facilitate training self-sufficiency
· Facilitate in-restaurant and classroom training
· Evaluate the effectiveness of training programs
· Continually improve training methods, materials and delivery
· Oversee the creation of training materials to align training with the organization’s strategic goals; work with cross-functional teams to develop supportive training materials
· Create and manage a training budget, operate within the established department budget
· Assist with Company initiatives and provide operational support when needed
Job Requirements
· Education
· Bachelor’s degree in Human Resources, Education, Business Administration or related field
· Experience
· Five years of work experience in a related occupation
· Other
· Must be able to travel up to 75% of the time
· Must be able to demonstrate the Chicken Salad Chick culture
· Must be comfortable presenting material in both a classroom and in-restaurant environment
· Proficient with Microsoft Word, Excel, PowerPoint and Outlook (experience with PhotoShop and e-learning authoring software is a plus)
Key Competencies
· Excellent presentation skills
· Excellent writing skills
· Organizational skills
· Performance management skills
· Time management skills
Additional Details
Date posted: 04/30/2024
Salary: $80K
Location: Atlanta, Georgia
Contact: Patti Evanosky
Phone: 412-609-6974
Email: patti.evanosky@chickensaladchick.com
Apply Online: https://careers.chickensaladchick.com/
Prefer: email
Company Name: Chicken Salad Chick
About:
Chicken Salad Chick is one of the nation’s newest fast-casual restaurant concepts offering its guests a “custom-fit” chicken salad experience, with 15 original flavors to choose from, as well as gourmet soups, flavorful side salads and desserts all served with southern hospitality. We are poised for significant growth and are looking for energetic; guest focused Brand Opening Team Manager to join our team to support our organization as we cultivate great operating restaurants.
website: http://www.chickensaladchick.com