CHART Announces Summer Conference in Miami

86th CHART Conference to provide forum for restaurant trainers, hotel trainers and human resources professionals to learn, network together and gain best practices

Hospitality Training Conference to Feature Industry Experts sharing Solutions and Ideas for Professional and Personal Growth

86th CHART Conference to provide forum for restaurant trainers, hotel trainers and human resources professionals to learn, network together and gain best practices

Miami, FL (March 12, 2013) – Relevant educational workshops, keynote speakers, and a rich agenda positions CHART’s summer hospitality training conference to again be the premier learning forum for restaurant trainers, hotel trainers and human resources professionals.  Over 300 members and guests of the Council of Hotel and Restaurant Trainers (CHART, will gather at the InterContinental Miami in Miami, FL on July 20 - July 23, 2013 to learn and share effective training and development practices that can quickly translate into improved operational results and higher level employee performance. The agenda, with session descriptions and speaker bios, can be viewed at:

CHART’s 86th three-day conference and one pre-conference day will feature approximately 18 highly-specific sessions. Leading hotel and restaurant industry experts, motivational speakers, authors, and consultants will address:

  • Improving Communications
  • Strengthening Employer/Employee Relationships
  • Taking Presentations to Next Level
  • Team Player Dynamics
  • Next Generation E-learning
  • Creating Guest Loyalty
  • Incorporating Respect in the Workplace
  • Developing Talent
  • Ways to Stay Ahead of the Game
  • How to Influence as a Leader
  • Engaging Audiences
  • And specific workshops geared toward those in the hotel industry

Featured Keynote Speakers:

  • Fawn Germer, Author and International Speaker will present The Viability Blueprint: How to Stay Relevant in an Innovative World
  • Ty Bennett, President, Leadership Inc. will present The Power of Influence: Increase Your Influence and Impact
  • Roz Usheroff, President, The Usheroff Institute, Inc. will present The Art of Engagement: How to Engage, Entertain and Educate Your Audience

Additional Conference Features:

  • Interactive Content-rich Breakout Sessions on Timely Industry Topics
  • Pre-Conference Trainer Competency Certificate Workshops (topics include: Communication & Influence, Project Management, Presentation Effectiveness and Technical Knowledge)
  • Post-Conference Management Workshop
  • 21st Semi-Annual Community Service Event
  • First-Time Attendee Orientation Program
  • Certified Hospitality Trainer (CHT) Review and Exam
  • Powerful Networking Opportunities with Top Professionals
  • Gala Dinner with presentations of the Commitment to People Award (given to a member company’s CEO/President), Spirit of CHART award and several scholarship awards
  • Resource Gallery Vendor Exposition
  • Welcoming Energetic Atmosphere
  • Low Conference Fee which includes many Meals and Activities

“Our high-energy conferences continue to be top-rated due to the relevant topics and solutions presented by industry experts as well as exceptional networking opportunities,” commented John Kelley, CHART President and Chief People Officer & VP of Training and Human Resources at White Castle System. He continues, “Attendees interact with others in the hospitality industry to share ideas and resources that can be immediately implemented to improve productivity.”

For further details on CHART, as well as additional conference information and to register, visit

To view videos from past CHART conferences, visit

To view our photo album from our past conference, visit


Early Registration Fee: 

On or Before June 20, 2013 

$745 Member 

$870 Non-Member


Late Registration Fee: 

After June 20, 2013 

$850 Member 

$975 Non-Member


One Day Registration Fee: 

$350 Member/Non-Member 

$150 Student


Pre-Conference Trainer Competency Certificate Workshops Fee: 

$79 Member 

$99 Non-member


Post-Conference Workshop Fee:

$99 Member 

$129 Non-member


CHART, a non-profit professional association founded in 1970, is the leading resource for the development and advancement of hospitality training professional and their organizations. With more than 500 members from more than 350 multi-unit restaurant and hotel companies, CHART represents a workforce of almost five million. CHART includes all facets of hospitality training, learning and performance professionals; from entry level to senior executive. CHART’s mission is to develop hospitality training professionals to advance industry training practices and improve operational results by providing access to education, tools and resources.



Tara Davey



Lisa L. Marovec, FMP