Press Release Archives

May 9, 2023

DEI Expert Dr. James Pogue, Digital Persuasion Speaker Erin King, and Restaurant Leader of the Year Claudia San Pedro join a full speaker line-up of 40+ hospitality training experts and thought leaders

January 16, 2023

Full session line-up features dozens of hospitality training experts and thought leaders

October 13, 2022

A content-rich website and weekly personalized e-newsletter that bring together a wide set of hospitality articles, thought-leadership blogs, and research studies from hundreds of leading sources in hospitality.

August 18, 2022

CHART announced the election of its new Board of Directors at its 102nd Hospitality Training Conference, held July 31 – August 3, 2022 at the J.W. Marriott in Austin, TX.

July 19, 2022

Lyon will be honored on Tuesday evening, August 2, during CHART’s 102nd Hospitality Training Conference at the JW Marriott in Austin, TX.

January 26, 2022

CHART is pleased to announce a new sponsor relationship with Opus, a mobile-first training platform designed for deskless employees.

October 29, 2021

CHART announced the election of its new Board of Directors at its 100th Hospitality Training Conference, held September 18 – 21, 2021 at the Grand Hyatt Buckhead, Atlanta, GA.

September 29, 2021

CHART is pleased to announce a new sponsor relationship with Modern Training, a provider of innovative, digital training programs with custom and off-the-shelf content.

September 16, 2021

Christine will be honored at the Commitment to People Awards Gala on Monday evening, September 20, during CHART’s 100th Hospitality Training Conference at the Grand Hyatt Buckhead, Atlanta, GA.

September 7, 2021

The Council of Hotel and Restaurant Trainers (CHART) is pleased to announce a new sponsor relationship with SparkLearn, a communications and training platform helping hospitality companies streamline content delivery to their workforce.

July 14, 2021

The Council of Hotel and Restaurant Trainers (CHART) is pleased to announce a new sponsor relationship with Restaurant Playbooks, a restaurant industry eLearning provider focused on helping operators attract, onboard, and retain ‘Hospitality All-Stars’ with mobile-friendly microlearning.

February 1, 2021

Council of Hotel and Restaurant Trainers (CHART) is offering its full Hospitality Training Competency program through the Hospitality Training LIVE virtual series in 2021. This is the first time that all workshops in the program will be offered in a single year.

February 19, 2021

This two-year volunteer position is responsible for overseeing CHART’s Hospitality Training Competencies program, as well as the organization’s other educational offerings.

December 21, 2020

CHART's 35th virtual service event raised funds to support Childhelp, the nation's oldest and largest organization fighting child abuse and neglect.

September 1, 2020

CHART has launched a virtual learning series for restaurant, foodservice, and lodging training professionals.

August 6, 2020

The students were recognized during CHART’s 50th Anniversary Virtual Celebration, which took place on Wednesday, July 29, 2020.

July 23, 2020

The Council of Hotel and Restaurant Trainers (CHART, www.chart.org) will be presenting its first-ever Lifetime Achievement Award to long-time member Sandi Spivey. The award will take place during CHART’s 50th Anniversary Virtual Celebration on Wednesday, July 29, 2020 at 4:00 pm EST to honor Sandi as a role model trainer, leader, volunteer, and friend.

April 2, 2020

To support hospitality trainers in the COVID-19 pandemic, CHART is providing free membership through a newly created Membership Access Program to new members, and is providing pay-what-you-can renewal for current members who are unable to renew their membership due to the crisis.

October 21, 2019

NRA/ServSuccess /AHLEI move up to Platinum, PlayerLync moves up to Gold, and six new Partners came on board

August 9, 2019

CHART announced the election of its new Board of Directors at its 98th Hospitality Training Conference, held July 27 - 30, 2019 at the Nashville Marriott at Vanderbilt University, Nashville, TN.

July 24, 2019

CHART is pleased to announce a new sponsor relationship with EyeSucceed, a Google Glass Enterprise Partner and the developer of augmented reality solutions for training and operations in the food industry.

July 23, 2019

Jeff Chandler, CEO, Hopdoddy Burger Bar, Inc., is the recipient of its 2019 Commitment to People Award

July 17, 2019

CHART is pleased to announce a new sponsor relationship with Inkling, a mobile learning enablement platform for distributed workforces.

July 11, 2019

CHART announced that it will be publishing Hospitality Training Magazine, a new, online resource (www.HospitalityTrainingMagazine.com) designed to assist hospitality trainers and their crucial role in developing people and improving performance in the hospitality industry.

February 27, 2019

The Council of Hotel and Restaurant Trainers (CHART) is pleased to announce a new sponsor relationship with Multimedia Plus (MMP), a technology company empowering the service industry’s frontline through INCITE, its mobile associate communications platform (mACP).

February 13, 2019

The Council of Hotel and Restaurant Trainers (CHART) is pleased to announce a new silver sponsor partnership with Gilmore Global, a single source provider of training content delivery and innovative digital learning technologies.

January 22, 2019

We are excited to annouce Albuquerque in March and Nashville in July!

November 20, 2018

CHART is pleased to announce a new sponsor relationship with Salesboost, a provider of online sales training for the hospitality industry that boosts confidence, performance, and sales.

August 22, 2018

CHART announced the election of its new Board of Directors at its 96th Hospitality Training Conference, held July 28-31, 2018 at the Boca Raton Resort and Club, Boca Raton, FL.

July 23, 2018

Kat will be honored at the Commitment to People Awards Gala on Monday evening, July 30, during CHART’s 96th Hospitality Training Conference to be held at the Boca Raton Resort & Club, Boca Raton, FL.

February 6, 2018

The Council of Hotel and Restaurant Trainers (CHART) is pleased to announce a new sponsor relationship with AllerTrain, a manager-level, food allergy and gluten-free training course.

October 18, 2017

The Council of Hotel and Restaurant Trainers (CHART) has announced a partnership with The International Food and Beverage Technology Association (IFBTA), a nonprofit trade association that promotes the use of technology within the global food and beverage industries with a specific focus on education, certification, standards, research and networking.

August 4, 2017

CHART 95 T3: Training Competencies Conference will be held February 10-13, 2018 at the Westin Riverwalk in San Antonio, TX. CHART 96 Hospitality Training Conference will be held July 28-31, 2018 at the Boca Raton Resort & Club in Boca Raton, FL.

July 10, 2017

Good People Doing Good Work is the Hallmark of Perkins & Marie Callender’s United Culture

April 11, 2017

The Council of Hotel and Restaurant Trainers (CHART) is pleased to announce a new sponsor relationship with PlayerLync, an operations and learning solutions provider.

January 1, 2017

CHART, the leading resource for the development and advancement of hospitality training professionals and their organizations, has announced its keynote speaker line-up and workshop details for the T3: Training Competencies Conference scheduled for March 5 – 7, 2017 at The Broadmoor in Colorado Springs, CO.

August 6, 2016

The Council of Hotel and Restaurant Trainers (CHART, www.chart.org) announced the election of its new Executive Board at its’ 92nd semi-annual Hospitality Training Conference, held July 30 – August 2, 2016 in Charleston, SC.

July 18, 2016

Lisa Ingram, CEO of White Castle, will be honored at the Commitment to People Awards Gala during CHART’s 92nd semi-annual Hospitality Training Conference in Charleston, SC.

May 26, 2016

92nd CHART conference to provide forum for restaurant trainers, hotel trainers, and human resources professionals to hone skills as learning strategists, business partners, and culture cultivators.

May 17, 2016

New CHART website features improved user-friendly navigation and functionality.

Feb 9, 2016

The Council of Hotel and Restaurant Trainers (CHART) is excited to welcome HotSchedules as the organization’s newest silver sponsor.

Aug 28, 2015

The Council of Hotel and Restaurant Trainers (CHART) is pleased that PeopleForward has become a Silver Sponsor of their organization.

Aug 26, 2015

The Council of Hotel and Restaurant Trainers (CHART www.chart.org) announces a new sponsor relationship with World Manager.

Aug 26, 2015

The Council of Hotel and Restaurant Trainers (CHART) is proud to announce that Monique Donahue has been appointed to the newly-created position of Education Strategist. This two-year volunteer position is responsible for developing and implementing a strategy to keep CHART’s hospitality training competencies up-to-date and relevant for its members, overseeing the evolution of CHART’s educational platform, and ensuring that the focus of that platform is incorporated into all aspects of the organization’s learning opportunities.

Jul 23, 2015

TDn2K (Transforming Data Into Knowledge), parent company of People Report, Black Box Intelligence and White Box Social Intelligence, has published in partnership with the Council of Hotel and Restaurant Trainers (CHART), new research revealing trends in training and development. The “2015 Trends in Hospitality Training & Development Study” results were unveiled this week in New Orleans at the 90th CHART Hospitality Training Conference.

Jul 7, 2015

The Council of Hotel and Restaurant Trainers (CHART) (www.chart.org) is proud to announce that Patrick Doyle, President and CEO, Domino’s Pizza, is the recipient of their 2015 Commitment to People Award. Doyle will be honored at the Commitment to People Awards Gala on Monday evening, July 20, 2015, during CHART’s 90th semi-annual Hospitality Training Conference to be held at The Ritz-Carlton in New Orleans, LA.

Feb 23, 2015

The Council of Hotel and Restaurant Trainers (CHART www.chart.org) announces a new sponsor relationship with Mimeo.

Feb 23, 2015

The Council of Hotel and Restaurant Trainers (CHART www.chart.org) announces a new sponsor relationship with StateFoodSafety.com. Together, they will continue to work to further advance training for those employed in the hospitality industry.

Oct 13, 2014

Investing in training is important to hospitality organizations and restaurant and lodging companies’ bottom lines, says a new report released by the Council of Hotel and Restaurant Trainers (CHART) and People Report, a TDn2K company. The report, 2014 Trends in Hospitality Training & Development Study, serves as a benchmark for training and development practices. The full report and one-page infographic are now available for download at www.chart.org.

Aug 27, 2014

The Council of Hotel and Restaurant Trainers (CHART, www.chart.org) announced the election of its new Executive Board at its’ 88th semi-annual Hospitality Training Conference, held July 26-29, 2014 in Atlanta, GA.

Jul 29, 2014

Creating a culture of learning is as important as the training itself--that was the key message delivered by three of the top leaders in the restaurant and lodging industries as they addressed a standing room-only crowd at the Presidents Panel of the Council of Hotel and Restaurant Trainers (CHART www.chart.org) 88th Hospitality Training Conference. The conference, attended by more than 250 top hospitality trainers, was held July 26-29, 2014 at the InterContinental Buckhead Atlanta.

Jul 1, 2014

The Council of Hotel and Restaurant Trainers (CHART) (www.chart.org) is proud to announce Harris Rosen, President & COO, Rosen Hotels & Resorts, is the recipient of their 2014 Commitment to People Award. Harris will be honored at the Commitment to People Awards Gala on Monday evening, July 28, 2014, during CHART’s 88th semi-annual Hospitality Training Conference to be held at the InterContinental Buckhead Hotel in Atlanta, GA.

June 5, 2014

TDn2K (Transforming Data Into Knowledge), parent company of People Report and Black Box Intelligence has partnered with CHART (Council of Hotel and Restaurant Trainers) to produce the “Trends in Hospitality Training & Development Study” in 2014.

May 6, 2014

Mar 5, 2014

This week, the Council of Hotel and Restaurant Trainers (CHART, www.chart.org) hosted more than 165 hospitality training professionals from across the nation to engage in learning sessions, exchange ideas, share best practices, and give back to those in need with a shoe donation drive for Soles4Souls. The focus of the T3: Trainers Transforming Training conference, held at The Broadmoor in Colorado Springs, CO, March 1-4, 2014, was on competency-based certificate tracks of learning and development.

Feb 17, 2014

Nov 21, 2013

T3: Trainers Transforming Training, the Learning Forum for Hospitality Training

Jul 24, 2013

The Council of Hotel and Restaurant Trainers (CHART, www.chart.org) hosted more than 270 attendees at its 86th Semi-annual Hospitality Training Conference at the InterContinental in Miami, FL on July 20 - 23, 2013.

Jun 20, 2013

The Council of Hotel and Restaurant Trainers (CHART )is proud to present the 2013 Commitment to People Award to Marc Simon, President and CEO of Rubio’s Restaurants. Marc will be honored at the Commitment to People Awards Gala on Monday evening, July 22, 2013, during CHART’s 86th semi-annual Hospitality Training Conference to be held at the InterContinental Hotel in Miami, Florida.

Mar 19, 2013

The Council of Hotel and Restaurant Trainers (CHART) announces a new sponsor relationship with Assess Systems. They will work together to further advance opportunities for those employed in the hospitality industry.

Mar 12, 2013

86th CHART Conference to provide forum for restaurant trainers, hotel trainers and human resources professionals to learn, network together and gain best practices

Mar 5, 2013

The Council of Hotel and Restaurant Trainers (CHART) announces a new sponsor relationship with Meridian Knowledge Solutions who will work with them to further advance opportunities for those employed in the hospitality industry.

Feb 26, 2013

The Council of Hotel and Restaurant Trainers (CHART) announces a new sponsor relationship with Meridian Knowledge Solutions who will work with them to further advance opportunities for those employed in the hospitality industry.

Feb 5, 2013

In addition to a packed conference agenda with relevant educational workshops and keynote speakers, the Council of Hotel and Restaurant Trainers (CHART) is offering a post-conference session, open to everyone, which will focus on improving communication and the conflict resolution process within organizations.

Jan 25, 2013

The Council of Hotel and Restaurant Trainers (CHART) today announced two new partnerships with Customerville and Legacy Business Cultures. Both firms are advocates in bringing better tools and education to those in the hospitality industry.