Preparing for a New Training Department: Prep Work Isn’t Just For Cooks

March 10, 2018 | 2196 Views

Preparing for a New Training Department: Prep Work Isn’t Just For Cooks

Patrick Yearout, FMP, CHT

Director of Innovation, Recruiting, and Training | Ivar's & Kidd Valley Restaurants

It’s finally time, you’ve decided, for your company to set up a training department. Maybe you’ve been getting too many complaints about disappointing guest experiences, maybe you’ve determined the costs of outside consultants have gotten too expensive, or maybe you’d like to open a bunch of new locations and need the structure and talent pipeline to make it happen. Whatever the reason, you’re ready to establish an internal training division within your organization.

Before launching that initiative, however, what preparatory steps should you take to ensure this department’s success? Here are five I consider to be critical:

Creating a successful training department can certainly seem a daunting task, but adhering to this prep work will provide a sturdy foundation on which to build this important program.

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