Volume 1 Issue 41
Using Behavioral Assessments to Improve Communication and Reduce Conflict
by Joleen Goronkin, People and Performance Strategies
Everyone has a different personality that influences how they behave in everyday life. Joleen Goronkin uses a tool called the DiSC® Model to identify these behavioral styles and help people understand themselves and others to create harmony in the workplace, increase communication effectiveness and reduce conflict.
We all encounter different personalities in our work and home lives everyday. Some of these personality differences are easy for us, and others not as easy. But if we can find a way to understand different behavioral styles, especially in the workplace, we go a long way towards harmony in the workplace and reducing conflict. My objectives in this presentation are to help you understand behavioral styles, to show you how to practice people reading techniques and to discuss strategies for reducing conflict.
A tool I use in my work is called the DiSC® Model, first described by William Moulton Marston in his 1928 book Emotions of Normal People. In this book identified he what he called four “primary emotions” and associated behavioral responses, today known as Dominance (D), Influence (i), Steadiness (S), and Conscientiousness (C). Since Marston created the model, many instruments have been developed to measure these attributes. The assessment I use is called...More
The Power of One Team: Six Strategies for Achieving Competitive Greatness
by Kathleen Wood, Kathleen Wood Partners
Longtime CHART member and past president Kathleen Wood, shares her program for achieving competitive greatness using six proven strategies. Every company has a vision, but not every company has the tools to turn that vision into success. With her Power of One Team program, she shows how companies can achieve the success they are after.
Over the past twenty years many in CHART have known me during many stages of my career from the Educational Foundation of the National Restaurant Association, Carlson Restaurants Worldwide, Founder, Elliot Solutions, President and COO of Raising Cane’s Chicken Fingers, and now most recently as the Founder of Kathleen Wood Partners, LLC. Kathleen Wood Partners is an innovative growth strategy firm specializing in shifting leaders and businesses to new levels of success. We work with small startups to large publicly traded multi-billion dollar companies. Our motto is “Great Leaders, Great Companies, Make More Money.” We work with companies across the United States to assist companies in finding and/of indentifying their competitive advantage, their most efficient and effective organizational design and the most practical strategies to deliver results. Much of our work is very confidential as it serves as unique competitive advantages for companies in their marketplace. So, over the...More
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