NRAEF Leadership and Management Program
   featuring Harvard ManageMentorPLUS
Phone:  407.330.2122
E-mail: jalexander@restaurant.org
Web: www.nraef.org/resources/harvard/default.asp

This program offers a high-quality resource from the National Restaurant Association Educational Foundation and Harvard Business School Publishing to the working restaurant, hospitality, and foodservice manager. It offers a competency-based curriculum based on sound educational principles. The program provides a blended approach combining online learning with in-house, group discussion and exercises to apply the techniques to your operation. The target audience ranges from unit-level managers through regional managers who want to improve their leadership skills.

Every purchase of the Leadership and Management Program includes access to every module of the online resource–Harvard ManageMentorPLUS and a free NRAEF Implementation Guide for program rollout. There are a total of 37 topics contained in the program such as: Coaching, Delegating, Giving and Receiving Feedback, Keeping Teams on Target, Leading a Team, Managing Difficult Interactions, Managing Upward, Managing Workplace Stress, Managing Your Own Time, Retaining Valued Employees, and Setting Goals.

For additional information contact John Alexander at the National Restaurant Association Educational Foundation at 407.330.2122, or e-mail jalexander@restaurant.org.

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