CHART Conference Focuses On Professional Development Of Trainers

Jul 1, 2002

Westfield, NJ - For the first time, numerous half-day workshops devoted to in-depth skills development will be offered at the 64th semi-annual Council of Hotel and Restaurant Trainers (CHART) hospitality training conference, which will be held August 11-14, 2002 in Montreal, Canada at the Fairmont Queen Elizabeth.

"Test this thing!! Two days of intense workshops allow participants to really dissect a topic and take home improved skills in that area," said Kathleen Taylor-Gadsby, President of CHART and Vice President of Human Resources, International and Emerging Brands, Carlson Restaurants Worldwide. "The unique experience of a CHART conference rests in idea and solution sharing. So the sessions are designed to be highly interactive, drawing upon the wealth of expertise brought to the sessions by its members."

Half-day workshops include: 

• Determining Training Needs and Measuring Results
• The Future of E-Learning
• Presentation Skills to Manage Your Message
• PowerPoint Skills for Effective Presentations
• Executive Coaching for Internal Leadership Development
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• Pre-conference sessions will allow trainers the opportunity to get certified in the National Restaurant Association Educational Foundation's ServSafe� and Foodservice Management Professional (FMP) program and the American Hotel & Lodging Association (AH&LA) Educational Institute's Certified Hospitality Trainer (CHT) program.

General sessions include the high-level insights of the annual President's Panel. Moderated by Tony Marshall of the AH&LA Educational Institute, panelists include: 

• Phil Friedman, McAlister's Deli
• Andy Lansing, Levy Restaurants
• Sally Smith, Buffalo Wild Wings
• Minaz Abji, Canadian Hotel Properties 

The annual Commitment to People Awards Gala will be held the final evening of the conference, Tuesday, August 13, 2002. The event honors the recipient of the Commitment to People Award, which recognizes the head of an industry organization who has clearly and consistently demonstrated a commitment to the development of people. Widely-acclaimed speaker Herman Cain, FMP, will close the conference with a motivational session on The Power and Responsibility of Leadership.

For a complete 64th semi-annual conference agenda, please call 708-588-0565, email LisaMarovec@aol.com or visit www.chart.org.

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CHART is one of the oldest and largest nonprofit organizations dedicated to training in the hospitality industry. Members number over 400 and represent multi-unit restaurant and hotel companies. A typical CHART member holds over 10 years of training and human resources experience and impacts over 5,000 employees in 80 units.

CHART's mission is to help hospitality training professionals improve operational performance by developing people.