CHART Talks: "Brief Blasts of Brilliance" #18 - Moving Beyond the 'Like'; The New Real-Time by Doug Busk

Move beyond Social Media to Social Reality. In Doug Busk's CHARTtalks session at our Atlanta conference, he shared that consumers are now providing you feedback directly and expect someone to be listening and responding to their compliments and complaints. Watch his video and learn how you can create planned real time marketing and spark conversations with your consumers.