Rachel Richal, CHT
Director of Training • TooJay’s Deli • Bakery • Restaurant 3654 Georgia Ave | West Palm Beach FL 33405 Office 561.659.9011 ext. 585
Rachel is the Director of Training for TooJay’s Deli and Restaurant. In her role, she creates and leads the company’s training, drives organizational culture and supports operational initiatives. Rachel began her hospitality career at 15 as a cashier in a local deli in Miami. Growing up in a family in the wine business, food and beverage was always a huge part of her life. Rachel began working for TooJay’s as a server while attending the Rosen School of Hospitality Management at the University of Central Florida, where she graduated with her BS in Hospitality Management. As an in store trainer, she was asked to be a trainer at new restaurant openings. From there, Rachel quickly realized how fulfilling it is to help others be successful in their own positions and showed interest in furthering a training role with TooJay’s. Once Rachel graduated, she was the Front of House Corporate Trainer and eventually became the Director of Training for the Florida based New York style deli with almost 30 locations and multiple “Best of” awards. She is a Certified Hospitality Trainer from the Educational Institute and a member of the Florida Restaurant and Lodging Association (FRLA) Palm Beach chapter’s Education Committee. Rachel is actively involved in the Council of Hotel and Restaurant Trainers (CHART) for which she has been a presenter and served on multiple conference teams, most recently being the Conference Director in Boca Raton.