Testimonials
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Richard Fletcher - Senior Director, Organizational Development, Zaxby's Franchising, Inc.
CHART Member
For being new to the restaurant industry, joining CHART allowed me to very quickly meet peers and build relationships in a very short time. CHART is a warm and welcoming organization. Benchmarking with my peers' companies has allowed me to validate my vision of learning and development and has allowed me to make great strides towards having a world-class training organization.
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Patrick Yearout - Director of Training, Ivar's Restaurants
CHART Member
I can't even begin to quantify the incredible value of my ten years of membership in the Council of Hotel and Restaurant Trainers. I have learned so much from CHART in so many different ways (networking with other trainers, attending learning sessions, participating in regional forums, volunteering as a conference team director), and these experiences have not only helped me to become a better trainer, leader, and businessman, but also certainly and positively impacted operations back at my company. If you want to invest in your career and in the continued success of your hotel or restaurant, I urge you to drop by a regional forum or attend a conference and learn more about this amazing organization of hospitality professionals.
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Curt Archambault, FMP - Vice President, People and Performance Strategies
CHART Member
Unlike other types of organizations for trainers, CHART is an organization for restaurant and lodging training professionals – people in a single industry who share a passion for training. I really felt I was among my own.
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David Myers - Training/HR Manager, Fazoli's System Management, LLC
CHART Member
I appreciate the general openness of the CHART Trainer group. Las Vegas was my first conference and by the end I felt as if I had been going for years.
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Emily Ellis - Principal, Education and Training Concepts
CHART Member
I've been a member of CHART for 15 years. The biggest benefit for me has been all I've learned from the people who come to CHART every year. At the conferences and when we all come together, it's like family; people are interested in your career, your personal life, what you're doing, what your year's been like. But even more than that, you can call on the people you meet, any time during the year, regardless of what project you're working on, what questions you have; if you just need a thought partner, you have people who are willing to talk to you, send you anything that they have.
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Teresa Siriani
CHART Member
CHART is truly the premier training organization for the hospitality industry, for both restaurants and hotels. Before CHART, training was a bit more of a department than it was a philosophy, than it was a business impact. People Report has been involved with CHART for many years, and we have certainly been proud to do so because we have seen the importance of training grow in the eyes of operators and in the eyes of our industry. CHART has really legitimized training.
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Susan Chavez - Manager, Program Development, El Pollo Loco, Inc.
CHART Member
CHART has been very valuable to me. I have met and learned from the best trainers in the restaurant and hotel industries. I have belonged to other training organizations, but CHART has been the most beneficial because I have been able to exchange ideas with people who understand the challenges specific to the hospitality industry. The people who belong to CHART are professionals who really care about making the organization a success!
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John W. Isbell, CHT - Director of Training, O'Charley's
CHART Member
While being involved with CHART has helped me develop my skills as a training professional, I think more importantly my involvement with this organization on the Executive Board has allowed me to grow as a leader and provide me with incredibly valuable skills I can use when working with the executives in my company.
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Josh Davies, CHT - President, The A Game
Previous CHART Member
One of the greatest benefits of CHART is one of the biggest challenges we as trainers face - executive development. By getting involved as a volunteer leader with CHART, you are put in situations to stretch and develop personal executive leadership skills in a way that most trainers never encounter in their daily work lives. CHART is preparing the next generation of training executives, not just great trainers!
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Debbie Martinez - Director of Training, Lucille's Smokehouse Bar-B-Que
CHART Member
I highly recommend CHART to anyone who works in a training position in the hospitality industry. The organization is like a buffet of knowledge ready to be eaten up by the next hungry trainer! CHART members are some of the most passionate, caring and brilliant people I know. If you want to learn from the best - CHART is where to do it.
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Richard A. Zurburg, CHA, CHRE - Consultant, Trainer, Coach, RA Zurburg & Associates
CHART Member
With the CHART organization as a partner, you can tackle the greatest training challenges in your career. While you may be a one person training department, that doesn't mean you have tackle every training project on your own. With hundreds of fellow trainers to network with, you can find the right person to share best practices and help you be more effective. CHART has been a lifetime partner for over 30 years and I've learned valuable new things at each and every conference.
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George Katakalidis - President, Daphne's Greek Cafe
One of the things I've learned about CHART is how much people really care, and how much they share. Those two aspects of this organization have allowed our organization to improve and become a better organization.
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Rachel Tyler - Vice President, U.S. Franchise Systems, Microtel Inns and Suites
Previous CHART Member
CHART is an easy sell to my company because my boss is a firm believer in training and continuing education. One of the things that CHART does is allow me to progress. To ask my peers and get some information that I can take back and immediately use makes CHART membership valuable year after year after year.
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Kate Simons - Training Manager, Broadmoor Hotel
Previous CHART Member
The networking has helped me in a unique way because we're an independent hotel. I don't have colleagues all over the country to call. To be able to pick up the phone and call another hotel, resort or restaurant, and ask How do you do this and How do you think I should do this? has had a direct benefit.
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Jim Knight - Senior Director of Training, Hard Rock International
CHART Member
I am a huge fan of CHART over any other training organization. I had heard about CHART as the premier hospitality training group, that there was something about the intimacy of the organization that you would get more out of, rather than going to a super-conference like ASTD, which is very broad and it covers a lot of different industries. I needed something more specific to hospitality.
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Adam Huddleston - Director of Training and Development, California Pizza Kitchen
CHART Member
I love that 'care' is a fundamental part of what CHART is all about. CHART makes caring practical and applicable. What you see here is not just people who want to sit down and hear your ideas and really offer valuable advice. It is not just the idea of caring that is so impressive with CHART, it is the action that comes along with that caring.
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Jeffrey A. Jablow - Director of Training & Menu Development, Cheeburger Cheeburger Restaurants, Inc.
CHART Member
The key to being a success in any industry is to realize that you aren't alone. Having the ability to network and utilize myriad resources makes you a greater asset to your organization. My membership in CHART has provided me a connection to a wealth of information. Through conferences, shared resources, and old fashion networking, I have an unlimited library of knowledge at my fingertips.CHART has been invaluable to my success, and I encourage anyone planning a career in training and development in the hospitality industry to consider membership in CHART.
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Patrick Evans - formerly Senior Director of Training, Tricon, KFC
CHART Member
My 25+ years of CHART involvment have proven to be invaluable to my career and personally rewarding. Do yourself and your company a favor and get involved in this great organization dedicated to growing our members and their businesses.
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Toni Shizuru - Director of Training and Development, Original Roadhouse Restaurants
CHART Member
The regional training forums are so valuable because they are a small group setting. You can do a lot more discussions and talk about the common things you are working on, the issues you have, and then work together for a solution. These type of brainstorming sessions are very valuable.
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Wendy Safstrom - Vice President of Management Development, National Restaurant Association Educational Foundation
Sponsor Partner
I see the commitment that CHART and its members have to training and developing people who are working in the business. I see CHART's commitment to scholarships and mentorship, which are what will encourage and keep students in our businesses and our industry.




























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