CHART Hotel and Restaurant Training Professionals Learn, Share Latest Research, and Give Back through Volunteering during 86th Hospitality Conference

The Council of Hotel and Restaurant Trainers (CHART, www.chart.org) hosted more than 270 attendees at its 86th Semi-annual Hospitality Training Conference at the InterContinental in Miami, FL on July 20 - 23, 2013.

The Council of Hotel and Restaurant Trainers (CHART, www.chart.org) hosted more than 270 attendees at its 86th Semi-annual Hospitality Training Conference at the InterContinental in Miami, FL on July 20 - 23, 2013. In addition to the educational sessions led by hotel and restaurant industry experts, motivational speakers, authors, and consultants, additional conference highlights included:

21st CHART Service Event

Over 30 CHART members and guests arrived early to the conference to give back to the host city and volunteer at Shake-A-Leg Miami. On Saturday, July 20, 2013, volunteers helped clean up one of three islands the organization uses for their summer camp programs. Shake-A-Leg Miami is a not-for-profit working with children & adults with physical, developmental and economic challenges in a marine environment, utilizing Biscayne Bay to teach environmental lessons, therapeutic sailing, swimming & kayaking.

Jenny Hoey, Customer Service/Volunteer Coordinator for Shake-A-Leg Miami said, “Volunteers such as CHART are the backbone to our organization. We depend and appreciate their willingness to help so others can reach their full potential.”

“One of my favorite parts about being involved with CHART is we always make it a point to give back to the cities are conferences are located. Shake-A-Leg truly reflects the heart of Miami and it was great being able to work with them,” stated Mark Williams, Director of Development with Coakley & Williams Hotel Management Company and Service Event Director for CHART’s Miami Conference. “I’m thankful we were able to do what we could to help an organization that is doing so much for families in this area. A special thanks to Manny Overton who provided lunch courtesy of Papa John’s.”

Community service projects have been incorporated into CHART’s semi-annual conferences since 2002. Photos, with captions, of this 21st semi-annual community service event can be found at CHART’s News Room Photo Gallery.

2013 State of Training and Development in the Hospitality Industry Report

Encouraging news about the current and future direction of the hospitality industry was revealed as initial results of this research study were shared with attendees. The entire PowerPoint presentation can be accessed on CHART’s website at: http://chart.org/resources/research

Award and Scholarship Recipients

New 2013-2014 CHART Board

2014 CHART Hospitality Training Conferences

87th CHART Hospitality Training Conference

March 1 - 4, 2014

Broadmoor Hotel

Colorado Springs, CO

88th CHART Hospitality Training Conference

July 26 - 29, 2014

Grand Hyatt Atlanta at Buckhead

Atlanta, GA